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Michael Mendoza Location
Houston, TX, US
Michael Mendoza Work
Program Manager @ (June 2026 - Present)
Program Manager @ (November 2025 - June 2026)
IT Managed Services Operations Manager @ (February 2025 - December 2025)
Information Technology Service Management Consultant @ (May 2024 - February 2025)
Information Technology Manager @ (May 2023 - January 2024)
Sr. Information Technology Business Partner @ (December 2018 - April 2023)
Information Technology Service Delivery Manager @ (September 2015 - December 2018)
Technical IT Delivery Manager @ (October 2011 - September 2015)
Global Network Operations Manager @ (March 2009 - September 2011)
Lead System Engineer @ (December 2007 - March 2009)
Michael Mendoza Education
Western Governors University
Bachelor's degree (Information Technology)
2024-2026
Michael Mendoza Skills
Active Directory
Agile Methodologies
Artificial Intelligence (AI)
Business Process Improvement
Change Management
Cisco
Cloud Computing
Communication
Customer Engagement
Customer Experience
Customer Relations
Customer Relationship Management (CRM)
Data Center
Disaster Recovery
Documentation
Escalation
FERC
Halo PSA
Hardware
IT Infrastructure Management
IT Management
IT Operations
IT Project & Program Management
IT Service Management
ITIL
ITIL Process
Incident Management
Information Technology
Infrastructure
Infrastructure Management
Integration
Management
Mergers & Acquisitions (M&A)
Microsoft Power Automate
Microsoft SQL Server
Microsoft Technologies
MySQL
NERC
Networking
Office 365
Office 365 Administration
Problem Management
Program Management
Project Management
Requirements Analysis
SDLC
SQL
Scrum
Servers
Service Delivery
Service Delivery Management
Service Improvement
Service-Level Agreements (SLA)
ServiceNow
SharePoint
Spanish
Strategic Project Management
Strategy
Team Leadership
Technical Requirements
Technology Leadership
Technology Management
Troubleshooting
VMware
Vendor Management
Virtualization
Windows
Windows Server
Clustering
SQL Server
VoIP
Linux
Telecommunications
Product Management
IIS
Unix
MS Project
Microsoft Office
Software Documentation
Software Project Management
Cisco Technologies
Operating Systems
Microsoft Exchange
Customer Relationship Management Crm
Customer Relationship Management
Michael Mendoza Summary
Michael Mendoza, based in Houston, TX, US, is currently a Program Manager at CyberGen. Michael Mendoza brings experience from previous roles at Cavalry Solutions, LLC, MRE Consulting, Harper Brothers Construction LLC and Oliva Gibbs LLP. Michael Mendoza holds a 2024 - 2026 Bachelor's degree in Information Technology @ Western Governors University. With a robust skill set that includes Active Directory, Agile Methodologies, Artificial Intelligence (AI), Business Process Improvement, Change Management and more. Michael Mendoza has 3 emails and 2 mobile phone numbers on RocketReach.
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