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Michael Mendonca Location
Tempe, AZ, US
Michael Mendonca Work
Sr. Director, Water Services @ (February 2020 - Present)
Sr. Director, Customer Services @ (July 2011 - February 2020)
Director, Revenue Cycle Services @ (January 2010 - July 2011)
Manager, Customer Billing @ (October 2007 - January 2010)
Manager, Customer Contact Center @ (February 2005 - October 2007)
Manager, Contact Center Technical Support @ (February 2002 - February 2005)
Contact Center Support @ (May 1997 - February 2002)
Michael Mendonca Education
Western International University
MBA (Marketing)
1999-2002
Arizona State University
B.S. (Marketing)
1992-1997
Arizona State University
B.S. (Computer Information Systems)
1992-1997
Michael Mendonca Skills
Analysis
Program Management
Leadership
Business Analysis
Process Improvement
Team Leadership
Revenue Cycle
Smart Grid
Energy
Business Process Improvement
Contact Centers
Project Management
Business Process
Business Intelligence
Customer Experience
Troubleshooting
Integration
Michael Mendonca Summary
Michael Mendonca, based in Tempe, AZ, US, is currently a Sr. Director, Water Services at Salt River Project. Michael Mendonca brings experience from previous roles at Salt River Project and SRP. Michael Mendonca holds a 1999 - 2002 MBA in Marketing @ Western International University. With a robust skill set that includes Analysis, Program Management, Leadership, Business Analysis, Process Improvement and more. Michael Mendonca has 1 emails on RocketReach.
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