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Michael Meechan Location
Glasgow, GB
Michael Meechan Work
2016 -now Customer Support Analyst @
2013 -2016 2nd Line Technical Support Analyst @
2006 -2013 1st Line Technical Analyst @
2003 -2006 Customer Sales Advisor @
Michael Meechan Education
Glasgow Caledonian University
Bachelor of Science (BSc) (Computer Networking Administration)
2004-2005
Anniesland College
(Computing: Technical support)
2002-2004
Michael Meechan Skills
Desktop support: Windows XP, Vista, 7, 8 & Mac OS X
Networking : client and server applications
Mobile software: iOS, Blackberry OS and Windows Mobile (gained expert qualific
Ability in the identification of appropriate solutions
Fully proficient in the use of MS Office inc: Excel, Access and PowerPoint
Creates and maintains strong working relationships
Exceptional analytical, problem solving and communication skills
Consistently meets or exceeds internal targets and levels of customer service
Works quickly and accurately ensuring all client and internal deadlines are ac
Delivers technical support in presentations, product demonstrations and instal
Excellent team player, able to direct and motivate group projects bringing pro
Strong but diplomatic leadership style with proven ability to deliver results
Extensive experience in all levels of customer service and support
Networking
Technical Support
Security
8 And Mac Os X
Problem Solving And Communication Skills
Raiser's Edge
Vista
Data Entry
Mac OS X
Data Analysis
Access And Powerpoint
Desktop Support
Olx
Excel
Product Demonstrations And Instal
Mobile Software
Exceptional Analytical
Delivers Technical Support In Presentations
Cloud Applications
Client And Server Applications
Windows XP
iOS
Able To Direct And Motivate Group Projects Bringing Pro
Excellent Team Player
Blackberry Os And Windows Mobile Gained Expert Qualific
Fully Proficient In The Use Of Ms Office Inc
Database Administration
Databases
Michael Meechan Summary
Michael Meechan, based in Glasgow, GB, is currently a Customer Support Analyst at Blackbaud. Michael Meechan brings experience from previous roles at Capita, O2 (Telefónica UK) and Centrica. Michael Meechan holds a 2004 - 2005 Bachelor of Science (BSc) in Computer Networking Administration @ Glasgow Caledonian University. With a robust skill set that includes Desktop support: Windows XP, Vista, 7, 8 & Mac OS X, Networking : client and server applications, Mobile software: iOS, Blackberry OS and Windows Mobile (gained expert qualific, Ability in the identification of appropriate solutions, Fully proficient in the use of MS Office inc: Excel, Access and PowerPoint and more. Michael Meechan has 2 emails on RocketReach.
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