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Michael McGann Location
Marlborough, MA, US
Michael McGann Work
Desktop Support Engineer @ (November 2023 - Present)
Sr. Desktop Support Analyst @ (January 2019 - January 2024)
Service Delivery Specialist @ (April 2013 - January 2024)
Sr. Desktop analyst @ (October 2016 - September 2018)
Sr. Desktop Support Specialist @ (October 2016 - September 2018)
Service Delivery technician @ Massdot/Registry of Motor Vehicles (January 2013 - January 2016)
Service Desk Analyst @ ARIAD Pharmaceuticals, Inc. (May 2010 - September 2010)
Service Desk Analyst @ (September 2006 - May 2010)
Michael McGann Education
Clark University
Certificate (PC and Networking administration w/Security)
2005-2007
Wentworth Institute of Technology
Associates Degree (Aircraft Mechanics)
1982-1983
Michael McGann Skills
Information Technology
Windows Server
SCCM
Active Directory
Service Desk
Networking
Microsoft Exchange
A+ Certified
Vendor Management
Citrix XenDesktop
Virtualization
Windows XP
Technical Support
Microsoft Certified Professional
Project Management
Citrix XenApp
Laptops
Servers
Service Delivery
System Deployment
VMware
Michael McGann Summary
Michael McGann, based in Marlborough, MA, US, is currently a Desktop Support Engineer at MassDOT. Michael McGann brings experience from previous roles at Bristol-Myers Squibb, Mass DOT/RMV and Vertex Pharmaceuticals. Michael McGann holds a 2005 - 2007 Certificate in PC and Networking administration w/Security @ Clark University. With a robust skill set that includes Information Technology, Windows Server, SCCM, Active Directory, Service Desk and more. Michael McGann has 2 emails and 1 mobile phone numbers on RocketReach.
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