Michael McCleary Email & Phone Number
Global Director - Customer Experience and AI Implementation @ SolarEdge Technologies
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Michael McCleary Location
- Knoxville, TN, US
Michael McCleary Work
- Global Director - Customer Experience and AI Implementation @ (January 2026 - Present)
- Director Technical Support @ (January 2024 - January 2026)
- Sr. Manager, technical Support @ (October 2021 - January 2024)
- Technical Support Manager @ (June 2015 - October 2021)
- Customer Retention Manager @ (April 2010 - June 2015)
- Operations Manager @ (November 2004 - April 2010)
Michael McCleary Education
- Sierra College
Business Administration and Management (General)
2006-2010 - Rocklin high school 2002-2006
Michael McCleary Skills
- Director level
- Customer Service Management
- Support Management
- Supportive Services
- Service Levels
- Team Management
- Team Leadership
- Change Management
- Operations
- Key Performance Indicators
- Critical Thinking
- Creative Problem Solving
- Organizational Leadership
- Customer Support
- Organization Skills
- Contact Center Management
- Lean Six Sigma
- Customer Service
- Customer Satisfaction
- Sales
- Call Centers
- Customer Experience
- Process Improvement
- Customer Retention
- Account Management
- Business Development
- Sales Management
- Research
- Direct Sales
- Telecommunications
- Sales Operations
- Troubleshooting
- Analysis
- Technical Support
- Marketing
- Retail
- Project Management
- Strategic Planning
- Strategy
- Recruiting
- Microsoft Office
- Microsoft Excel
- Microsoft Word
- PowerPoint
- Team Building
- Leadership
- Management
- Time Management
- Training
- Teamwork
Michael McCleary Summary
- Michael McCleary, based in Knoxville, TN, US, is currently a Global Director - Customer Experience and AI Implementation at SolarEdge Technologies. Michael McCleary brings experience from previous roles at SolarEdge Technologies and Sprint. Michael McCleary holds a 2006 - 2010 Business Administration and Management in General @ Sierra College. With a robust skill set that includes Director level, Customer Service Management, Support Management, Supportive Services, Service Levels and more. Michael McCleary has 2 emails and 1 mobile phone numbers on RocketReach.
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