Michael McArdle Email & Phone Number
Senior Regional Vice President @ Comcast
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Michael McArdle Location
- Atlanta, GA, US
Michael McArdle Work
- Senior Regional Vice President @ (December 2023 - Present)
- Regional Senior Vice President @ (December 2023 - Present)
- Senior Vice President Customer Care @ (September 2014 - Present)
- Vice President Customer Experience: Strategic Development @ (October 2010 - September 2014)
- VP process improvement @ (February 2009 - October 2010)
- VP Customer Care @ (February 2007 - September 2009)
- Senior director customer care @ (June 2005 - February 2007)
- Director of Customer Service @ (April 2003 - June 2005)
- Call center manager @ (February 2001 - April 2003)
- National Customer Service Manager @ (January 2000 - February 2001)
- Call Center Supervisor @ (October 1998 - January 2000)
- Customer Account Executive @ (November 1996 - October 1998)
Michael McArdle Education
- University of Baltimore 1995-1997
Michael McArdle Skills
- Customer Experience
- Call Center
- Telecommunications
- Workforce Management
- Cross-functional Team Leadership
- Customer Retention
- Process Improvement
- Leadership
- Vendor Management
- Broadband
- Business Strategy
- CRM
- Call Centers
- Change Management
- Customer Satisfaction
- Customer Service
- Integration
- Leadership Development
- Team Building
- VoIP
- Wireless
- Executive Management
- Team Leadership
- Sales Operations
- Program Management
- Unified Communications
- Management
- Performance Management
- Professional Services
- Strategy
- Business Development
- Forecasting
- New Business Development
- Strategic Planning
- Product Management
- Strategic Partnerships
- VOD
- Solution Selling
- Enterprise Software
- Operations Management
- Account Management
- Sales
- Contact Centers
- Managed Services
- Outsourcing
- Troubleshooting
- SaaS
- Training
- Salesforce.com
- Telephony
- JavaScript
- Project Management
- Microsoft Office
- Cross Functional Team Leadership
Michael McArdle Summary
- Michael McArdle, based in Atlanta, GA, US, is currently a Senior Regional Vice President at Comcast. Michael McArdle brings experience from previous roles at Comcast. Michael McArdle holds a 1995 - 1997 University of Baltimore. With a robust skill set that includes Customer Experience, Call Center, Telecommunications, Workforce Management, Cross-functional Team Leadership and more. Michael McArdle has 1 emails and 4 mobile phone numbers on RocketReach.
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