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Michael Mack Location
Orlando, FL, US
Michael Mack Work
2019 -now Senior Vice President Operations @
2011 -2019 VP and GM Call Center Operations @
2006 -2011 Director of Call Center Operations @
1998 -2005 Site Director @
Michael Mack Education
Western Michigan University
Bachelors of Business Administration
Michael Mack Skills
Call Centers
Operations Management
BPO
Coaching
Workforce Management
Customer Experience
Customer Satisfaction
Telecommunications
Call Center
Customer Retention
Forecasting
Vendor Management
Analysis
Sales
Outsourcing
Contact Centers
CRM
Team Building
Process Improvement
Business Process Improvement
Training
Customer Relationship Management (CRM)
Customer Relationship Management Crm
Customer Relationship Management
Michael Mack Summary
Michael Mack, based in Orlando, FL, US, is currently a Senior Vice President Operations at Radius Global Solutions LLC. Michael Mack brings experience from previous roles at Radius Global Solutions LLC, Integrity Solution Services, Inc. and West Corporation. Michael Mack holds a Bachelors of Business Administration @ Western Michigan University. With a robust skill set that includes Call Centers, Operations Management, BPO, Coaching, Workforce Management and more. Michael Mack has 3 emails and 8 mobile phone numbers on RocketReach.
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