Michael M Email
Head of IT Service Delivery @ Royal Unibrew
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Michael M Location
- Store Heddinge, DK
Michael M Work
- 2024 -now Head of IT Service Delivery @
- 2020 -2024 Head of Support, Services and IT Retail implementations @
- 2020 -2020 Head of Incident Management @
- 2018 -2020 Head of Incident and Problem management @
- 2017 -2018 Head of Incident Management @
- 2016 -2017 Head of Service Operation @
- 2016 -2016 Interim Section Manager - Global Infrastructure @
- 2014 -2016 Section Manager, Global Communications Services @
- 2013 -2014 Director @
- 2011 -2013 IT Infrastructure Development Manager @
- 2009 -2011 IT Service Level Manager @
- 2008 -2009 Vessel IT Manager @
- 2004 -2008 IT Service Manager @ Eitzen Group
- 2004 -2008 IT Service Manager @ EMS Ship Management
- 2002 -2004 IT Administrator @
- 2001 -2002 IT Responsible @ VEGA I/S (overtaget af Vestforbrænding)
- 1999 -2001 IT Support @ Riva Systems
- 1997 -1999 Sales @
- 1996 -1997 Military Service @ Den Kongelige Livgarde
- 1995 -1996 Sales Consultant @
Michael M Education
- Global Knowledge Nederland
ITIL (Intermediate)
2018-2018 - Global Knowledge
Prince2 Practioner (Project Management)
2017-2017 - Global knowledge
Prince2 Foundation
2017-2017 - Globalknowledge
ITIL Intermediate Service Operations
2016-2016 - Globalknowledge
ITIL Intermediate Practioner
2016-2016 - University of Southern Denmark
Bachelor's degree (Courses: Organization and Management, Strategic Mangagement, Decision processes, Organisation Theory and Research Method, Change Management, Project Management, International management - managing across cultures)
2011-2015 - Quarterly Analytics
Skills in contract negotiation (Negotiation of complex IT contracts)
2014-2014 - University of Southern Denmark
Diploma in business administration (Courses: Business Economics, Data analysis, Economics, Business Law, Economic Research methods, Serviceeconomy, Negotiation technique, Diploma Final Project)
2011-2013 - Internal
Leadership 1 (Organizational Leadership)
2012-2013 - NLP Huset
NLP Business Practioner (NLP Business Practioner)
2011-2011 - NLP huset
GKC (NLP Kommunikation)
2011-2011 - HP EDUCATION
ITIL V3
2009-2009 - HP
ITIL V2
2006-2006 - Næstved Handelsskole
Datanom (IT)
2002-2004 - Super Users
MCSE (Server)
2003-2003 - Roskilde Handelsskole
Informatikassistent (IT)
1993-1995 - Køge Handelsskole
HG (Business School)
1992-1993 - Erikstrupskolen
(Folkeskole)
1981-1991 - Peoplecert
ITIL 4
2023
Michael M Skills
- Infrastructure Management
- IT Management
- Strategic IT Management
- Strategy
- IT Infrastructure Management
- Project Portfolio Management
- Business Process
- Windowsserver
- Customer Relationship Management (CRM)
- IT Business Strategy
- Stakeholder Management
- Business Case Preparation
- Key Performance Indicators
- IT Security Operations
- Network Infrastructure
- IT Executive Management
- Cost Control
- IT-projektledelse
- Crisis Management
- IT Infrastructure Operations
- IT Transformation
- IT Service Management
- Leadership
- Organizational Development
- Change Management
- ITIL
- Outsourcing
- IT Strategy
- IT Operations
- Infrastructure
- Integration
- Incident Management
- Solution Architecture
- Service Delivery
- Process Management
- Problem Management
- Service Desk
- Budgets
- Business Development
- Project Delivery
- Vendor Management
- Program Management
- Business Analysis
- Business Process Improvement
- Management
- Contract Negotiation
- Team Leadership
Michael M Summary
- Michael M, based in Store Heddinge, DK, is currently a Head of IT Service Delivery at Royal Unibrew. Michael M brings experience from previous roles at Dagrofa ApS and Nordea. Michael M holds a 2018 - 2018 ITIL in Intermediate @ Global Knowledge Nederland. With a robust skill set that includes Infrastructure Management, IT Management, Strategic IT Management, Strategy, IT Infrastructure Management and more. Michael M has 1 emails on RocketReach.
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