Customer Support Representative (Night Shift) @ (July 2024 - November 2024)
Quality Assurance Analyst @ (May 2022 - August 2023)
Customer Experience Associate @ (March 2021 - May 2022)
Michael Lyu Education
96th Lev N.Tolstoy High School
Intensive English Studies
Michael Lyu Skills
AML
Analytical Skills
Anti-Money Laundering
Attention to Detail
Business Strategy
Computer Literacy
Crisis Management
Crypto
Cryptocurrency
Customer Experience
Customer Retention
Customer Satisfaction
Customer Service
Data Analysis
English
English as a Second Language (ESL)
Financial Analysis
Fraud Analysis
Fraud Detection
Fraud Investigations
Fraud Prevention
KYC Verification
Payment Services
Payment Systems
Payments
Problem Solving
Quality Assurance
Quality Control
Regulatory Compliance
Risk Analysis
Risk Assessment
Risk Management
Skill Development
Skilled Multi-tasker
Time Management
Michael Lyu Summary
Michael Lyu, based in Sofia, BG, is currently a Risk, Payments and Fraud Analyst, Crypto Operations (Night Shift) at GMS Bulgaria. Michael Lyu brings experience from previous roles at GMS Bulgaria and Crypto.com. Michael Lyu holds a Intensive English Studies @ 96th Lev N.Tolstoy High School. With a robust skill set that includes AML, Analytical Skills, Anti-Money Laundering, Attention to Detail, Business Strategy and more. Michael Lyu has 1 emails on RocketReach.
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