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Michael Lumsden Location
Edinburgh, GB
Michael Lumsden Work
2018 -now Director @
2012 -2017 Chief Executive Officer and Director Europe @
2011 -2011 Chief Strategy Officer @
2009 -2011 Client Solutions Executive @
2006 -2009 Associate Director @
2005 -2006 CEO @
now Senior Vice President @
now Trade Category Manager @
Michael Lumsden Education
Mt Eliza Business School
(Management)
Michael Lumsden Skills
CRM
Outsourcing
Business Development
Strategy
BPO
Management
Business Process
Business Transformation
Customer Experience
Call Centers
Offshoring
Operations Management
B2B
Service Delivery
Contact Centers
Business Process Improvement
Vendor Management
Stakeholder Management
Workforce Management
Change Management
Performance Management
Banking
Team Management
Call Center
Management Consulting
Process Improvement
Telecommunications
Project Delivery
Executive Management
Open Book Management
Business Strategy
Marketing
Business Analysis
Chief Executive Officer
Team Leadership
International Sales
International Business
Voice of the Customer
Account Management
Outsourcing Management
Business Intelligence
Solution Selling
Program Management
Customer Satisfaction
Managed Services
Leadership
Marketing Communications
Customer Retention
IT Strategy
Sales
Project Management
Strategic Planning
Research
Michael Lumsden Summary
Michael Lumsden, based in Edinburgh, GB, is currently a Director at PURE Spa & Beauty. Michael Lumsden brings experience from previous roles at Stellar, IBM and Macquarie Bank. Michael Lumsden holds a Mt Eliza Business School. With a robust skill set that includes CRM, Outsourcing, Business Development, Strategy, BPO and more. Michael Lumsden has 2 emails and 4 mobile phone numbers on RocketReach.
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