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Michael Loke Location
Philadelphia, PA, US
Michael Loke Work
2023 -now Vice President of Patient Access and Support Operations @
2018 -2023 Director of Patient Access @
2016 -2018 Director Contact Center @
2015 -2016 Director, Business Process Effectiveness @
2010 -2015 Sr. Manager @
2005 -2010 Manager, Operations Strategy and Support @
Michael Loke Education
Saint Joseph's University
Bachelor of Science (B.S.) (Organizational Leadership)
Saint Joseph's University
Master of Business Administration (MBA)
St. Joseph's Prep
Michael Loke Skills
Operational Planning
Quality Assurance
Customer Service
Data Analysis
Cross-functional Team Leadership
Process Improvement
Leadership
Call Centers
Performance Management
Leadership Development
Team Management
Business Process Improvement
Operational Excellence
Customer Experience
Business Process
Strategy
Organizational Development
Customer Retention
Operations Management
Program Management
Change Management
Team Leadership
Vendor Management
Outsourcing
Team Building
Telecommunications
Cross Functional Team
Business Development
Strategic Planning
Microsoft Excel
Cross Functional Team Leadership
Management
Organizational
Michael Loke Summary
Michael Loke, based in Philadelphia, PA, US, is currently a Vice President of Patient Access and Support Operations at Rothman Orthopaedic Institute. Michael Loke brings experience from previous roles at Rothman Orthopaedic Institute, Independence Blue Cross and Comcast. Michael Loke holds a Bachelor of Science (B.S.) in Organizational Leadership @ Saint Joseph's University. With a robust skill set that includes Operational Planning, Quality Assurance, Customer Service, Data Analysis, Cross-functional Team Leadership and more. Michael Loke has 2 emails on RocketReach.
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