Michael Leon Email & Phone Number
Sr. Director of Counseling @ Navicore Solutions
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Michael Leon Location
- Orlando, FL, US
Michael Leon Work
- Sr. Director of Counseling @ (October 2024 - Present)
- Vice President of Operations @ (February 2023 - October 2024)
- Senior Director Of Operations @ (April 2021 - February 2023)
- Director of Contact Center Operations @ (April 2020 - April 2021)
- General Manager @ (May 2019 - November 2019)
- Director of Customer Care Operations @ (May 2013 - June 2019)
- Manager of Customer Care Operations @ (October 2009 - May 2013)
- Quality Engineer, CQA @ (February 2006 - December 2009)
- Supervisor of Operations @ (September 2001 - February 2006)
- Protocol Manager @ (April 1999 - March 2002)
Michael Leon Education
- Western Governors University
BS (Business Management)
2006-2008
Michael Leon Skills
- Call Center
- Customer Service
- Access
- Customer Relations
- Excel
- Project Management
- Coaching
- Visio
- Strategic Planning
- Auditing
- SQL
- Microsoft Excel
- Process Improvement
- Call Centers
- Training
- Analysis
- Quality Assurance
- Budgets
- Team Leadership
- Performance Management
- Leadership
- Employee Relations
- Team Building
- Six Sigma
- Microsoft Office
- Operations Management
- Vendor Management
- Software Documentation
- Management
- Business Analysis
- Business Process Improvement
- Customer Relationship Management (CRM)
- Microsoft Access
- Customer Relationship Management Crm
- Operations
- Budgeting
- Contact Centers
- Analytical Skills
- Sales
- Customer Satisfaction
- Workforce Management
- Contact Center Operations
- Customer Relationship Management
Michael Leon Summary
- Michael Leon, based in Orlando, FL, US, is currently a Sr. Director of Counseling at Navicore Solutions. Michael Leon brings experience from previous roles at InCharge Debt Solutions, American Safety Council, Inc and Anthem Tax Services. Michael Leon holds a 2006 - 2008 BS in Business Management @ Western Governors University. With a robust skill set that includes Call Center, Customer Service, Access, Customer Relations, Excel and more. Michael Leon has 3 emails and 1 mobile phone numbers on RocketReach.
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