Michael Leon Email & Phone Number
Sr. Director of Counseling @ Navicore Solutions
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Michael Leon Location
- Orlando, FL, US
Michael Leon Work
- 2024 - now Sr. Director of Counseling @
- 2023 - 2024 Vice President of Operations @
- 2021 - 2023 Senior Director Of Operations @
- 2020 - 2021 Director of Contact Center Operations @
- 2019 - 2019 General Manager @
- 2013 - 2019 Director of Customer Care Operations @
- 2009 - 2013 Manager of Customer Care Operations @
- 2006 - 2009 Quality Engineer, CQA @
- 2001 - 2006 Supervisor of Operations @
- 1999 - 2002 Protocol Manager @
Michael Leon Education
- Western Governors University
BS (Business Management)
2006 - 2008
Michael Leon Skills
- Call Center
- Customer Service
- Access
- Customer Relations
- Excel
- Project Management
- Coaching
- Visio
- Strategic Planning
- Auditing
- SQL
- Microsoft Excel
- Process Improvement
- Call Centers
- Training
- Analysis
- Quality Assurance
- Budgets
- Team Leadership
- Performance Management
- Leadership
- Employee Relations
- Team Building
- Six Sigma
- Microsoft Office
- Operations Management
- Vendor Management
- Software Documentation
- Management
- Business Analysis
- Business Process Improvement
- Customer Relationship Management (CRM)
- Microsoft Access
- Customer Relationship Management Crm
- Operations
- Budgeting
- Contact Centers
- Analytical Skills
- Sales
- Customer Satisfaction
- Workforce Management
- Contact Center Operations
- Customer Relationship Management
Michael Leon Summary
- Michael Leon, based in Orlando, FL, US, is currently a Sr. Director of Counseling at Navicore Solutions. Michael Leon brings experience from previous roles at InCharge Debt Solutions, American Safety Council, Inc and Anthem Tax Services. Michael Leon holds a 2006 - 2008 BS in Business Management @ Western Governors University. With a robust skill set that includes Call Center, Customer Service, Access, Customer Relations, Excel and more. Michael Leon has 3 emails on RocketReach.
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Top Navicore Solutions Employees
Diane Gray
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Todd Suler
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Christina Kennedy
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Philip Getz
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