Customer Service Team Lead @ (June 2023 - February 2026)
Customer Support Specialist @ (December 2021 - June 2023)
Customer Success Supervisor @ (November 2018 - January 2020)
Customer Service Advocate @ (March 2018 - November 2018)
Michael Leo Education
Metropolitan State University of Denver
Bachelor of Fine Arts (BFA) (Communication Design)
2011-2014
Michael Leo Skills
AI Agents
Ada
Administration
Adobe Creative Suite
Adobe Photoshop
Advertising
After Effects
Biotrack
Branding
Brochures
Customer Relationship Management (CRM)
Customer Service
Customer Support
Dreamweaver
E-Commerce
Experimental Design
Eyewear
Gladly
Graphic Design
Graphics
Illustrator
InDesign
KPI Reporting
Layout
Leadership
Letterpress
LiveChat ChatBot
Logo Design
Magazine Layout Design
Management
Metrc
Microsoft Office
Outdoor Industry
Photoshop
Posters
Social Media
Team Leadership
Team Management
Teamwork
Typography
Visual Communication
Web Design
WordPress
Zendesk
Michael Leo Summary
Michael Leo, based in Portland, OR, US, is currently a E-commerce Technical Operations Specialist at Smith Optics. Michael Leo brings experience from previous roles at Smith Optics and Resident. Michael Leo holds a 2011 - 2014 Bachelor of Fine Arts (BFA) in Communication Design @ Metropolitan State University of Denver. With a robust skill set that includes AI Agents, Ada, Administration, Adobe Creative Suite, Adobe Photoshop and more. Michael Leo has 1 emails and 2 mobile phone numbers on RocketReach.
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