Michael Lefebvre Email & Phone Number
Senior Regional Leader @ Majorel
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Michael Lefebvre Location
- Caledon, ON, CA
Michael Lefebvre Work
- Senior Regional Leader @ (November 2020 - Present)
- Service Delivery Manager @ (November 2020 - Present)
- Founder || Director Customer Experience Operations @ Leaders in Director Customer Experience Operations in the Ontario area (January 2020 - Present)
- Director Traveler Experience Operations w and Expertise in Increased Productivity @ CWT (May 2015 - January 2020)
- Interim Senior Director of St. Louis Hub w and Expertise in Leadership and Team Productivity @ CWT (January 2018 - December 2018)
- Interim Senior Director of Workforce Optimization, Americas and Global Sites @ CWT (February 2017 - November 2017)
- Director, Service Delivery Operations @ (January 2006 - January 2014)
- Global Operations Manager @ (August 2005 - March 2006)
- Director, Contact Centre Sales and Customer Service @ (January 1998 - January 2005)
Michael Lefebvre Education
- Ryerson University
Business Management Degree Program (Business Administration and Management, General)
1986-1988
Michael Lefebvre Skills
- Call Centers
- Management
- Leadership
- Customer Satisfaction
- Business Travel
- Customer Experience
- Operations Management
- Strategic Planning
- Strategy
- Team Leadership
- Call Center
- Telecommunications
- Customer Service
- Team Building
- Forecasting
- Workforce Management
- Project Management
- Project Planning
- Travel Management
- Performance Management
- P&L Management
- Employee Engagement
- CRM
- Vendor Management
- Sales
- Service Delivery
- Account Management
- Change Management
- Cross-functional Team Leadership
- Coaching
- Contact Centers
- Customer Retention
- Budgets
- Business Process Improvement
- Process Improvement
- B2B
- Recruiting
- Business Development
- Training
- Team Management
- Outsourcing
- Business Strategy
- Business Analysis
- Increasing Profitability
- Leadership Development Coaching
- Increasing productivity
- Balance employee/client/company goals
- Virtual Teams
- Corporate Partnership Development
- Key Performance Indicators
- Decisiveness
- Sales Management
- Microsoft Office
- Microsoft Word
- New Business Development
- Cross Functional Team Leadership
- Private Banking
- Services
Michael Lefebvre Summary
- Michael Lefebvre, based in Caledon, ON, CA, is currently a Senior Regional Leader at Majorel North America. Michael Lefebvre brings experience from previous roles at Majorel North America, Leaders in Director Customer Experience Operations in the Ontario area and CWT. Michael Lefebvre holds a 1986 - 1988 Business Management Degree Program in Business Administration and Management, General @ Ryerson University. With a robust skill set that includes Call Centers, Management, Leadership, Customer Satisfaction, Business Travel and more. Michael Lefebvre has 2 emails and 1 mobile phone numbers on RocketReach.
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