Michael Lay Email & Phone Number

Michael Lay Skills

• Blended Business/IT Strategy/Planning
• Tactical Execution
• Domestic/ Global Operational Support (24X7X365)
• Budget Planning and Oversight
• Business Process Definition and Support
• SLA (Service Level Agreement) Management
• KPI (Key Performance Indicator) Management
• Goal Oriented Management
• Program / Project Management
• Global Distributed Staff Management
• Staff Evaluation and Rationalization
• Staff Coaching, Mentoring and Development
• Outsourcing and Vendor Management
• Contract Negotiation and Consolidations
• Process, Policy and Procedure Development and Documentation
• ISO Certifications (9001, 9002)
• SOX Processes, Procedures and Audit Review Management
• Information Acquisition and Reporting
• Data Growth and Storage Planning
• Data Management and Protection
• Disaster Recovery and Business Continuity
• Domestic and Global WAN/LAN Implementation
• Construction Management (5Data Centers, 3Control Rooms, 4Office Infrastructures)
• Telephony Management (VOIP & Traditional)/(Cell Phones & Blackberries)
• ITIL Framework Management
• Sarbanes-Oxley Act
• Employee Evaluation
• Management
• Disaster Recovery
• Outsourcing
• VoIP
• Policy
• IT Management
• Contract Negotiation
• Information Systems
• Budgets
• Performance Tuning
• Business Process
• Project Planning
• Data Center
• Program Management
• Project Management
• Vendor Management
• ITIL
• Data
• Infrastructure
• Change Management
• Key Performance Indicators
• Auditing
• Enterprise Software
• Mathematics
• Outsourcing And Vendor
• Flexible
• Consulting
• IBM
• Chemical
• Units
• Cooling Water
• Small Office
• Shared Services
• Vendors
• Windows
• Sales
• Computing
• Tone
• Cost
• Translation
• System Upgrades
• Finance
• International Acquisitions
• WINS
• Return on Investment
• Serving
• Web Hosting
• Multiple Sites
• Introducing
• Tracker
• Iso Certifications 9001
• Distribution Management
• 4Office Infrastructures
• Construction
• Natural Resources
• 3Control Rooms
• Light Rail
• Business Requirements
• Sla Service Level Agreement Management
• Detection
• Data Conversion
• Msn
• Design
• Business Technology
• German
• Process
• Continuous Improvement
• Staff Coaching
• Ride
• Mta
• Integration
• Data Backup
• Technology Solutions
• Initiation
• Leadership
• IT Strategy
• Data Storage
• Strategic Technology Planning
• Data Wiring
• Monitors
• Program
• Source
• Hard Drives
• Accounting
• Hurricane
• Workflow
• Radio Communication
• Execution
• Uptime
• Executive Education
• Domestic/ Global
• Daily Operations
• Transitional
• Profit
• Wiring
• Sla Service Level
• Outages
• Networking
• Posture
• Local Area Network
• Sun Microsystems
• Customer Satisfaction
• System
• Telecommunications
• Business Services
• Layout
• Voice
• Engagements
• Product Rationalization
• ISO 9001
• County
• Strategy
• Inventory
• Sold
• IT Consulting
• Strategies
• Consolidation
• Enterprise Architecture
• Medicine
• Performance Improvements
• Budget Planning
• Circuit
• Paging
• Sla
• Baan
• Data Center Operations
• Procedures And Audit Review Management
• Telephony Management Voip And Traditional/Cell Phones And Blackberries
• Radio
• Solution
• Oracle Financials
• Operational Excellence
• Streamline
• Policy And Procedure Development And Documentation
• Data Availability
• Transitioning
• 11I
• ERP Selection
• System Monitoring
• High Availability
• Reporting
• Stakeholders
• Framework Management
• Staff Evaluation
• Lessons Learned
• Service Delivery
• Operational Support
• ERP Implementations
• Data Center Relocation
• VMware
• Cost Reduction
• Environmental Monitoring
• Analysis
• Hardware
• Mm Modules
• London
• Ike
• P&L
• Humidity
• Heating
• Information Technology
• Tally ERP
• Power
• SAP
• Rice
• MPLS
• Houston
• C
• Retail
• Cisco Call Manager
• Moving
• Configurations
• Operating Systems
• Construction Management 5Data Centers
• Telephony Management
• Applications
• Kpi Key Performance
• Business Interruption
• Business Analysis
• Communication
• Incentives
• Blended Business/It
• Business Center
• Energy
• Strategic Planning
• Speech
• ERP
• Fleet
• Cost Savings
• Consolidating
• Operations
• Smoke
• Dell Computers
• Petroleum
• Data Center Design
• Global Distributed
• Data Circuits
• Building Services
• Technical Support
• ISO Certifications
• Technology Consulting
• Silos
• Business Process Improvement
• Sarbanes Oxley Act
• Data Driven Testing
• Project
• Governance
• Contractual Agreements
• Facilities Management
• Fourth
• Domestic And Global
• Data Integrity
• Baan ERP
• Catalyst
• Unix
• Corporate Office
• Servers
• QAD
• Staff Retention
• IT Solutions
• Business Systems
• Support Systems
• Distribution
• Labor Issues
• Roadmap
• Business Units
• Shell
• Rotation
• GPS Tracking
• Cisco Technologies
• Construction Management
• Kpi Key Performance Indicator Management
• Transparency
• Itil Framework
• Data Management
• Refining
• Project Control
• Interfaces
• Mentoring And Development
• Reviews
• Sox Processes
• Business Process Re Engineering
• Refresh
• Mineral Exploration
• Harris
• Internal Customers
• Connectivity
• Rail
• Global Marketing
• Domestic/ Global Operational Support 24X7X365
• Compliance
• Arizona
• Virtualization
• Sustainability
• EMC
• Business Continuity
• Information Acquisition
• Professional Services
• Rate
• Network Communications
• Cash
• Manufacturing
• Key Performance
• Demand Management
• Application Support
• Platforms
• Public Transport
• Internet Access
• Culture
• Financial Reporting
• Implementing Systems
• DRP
• Risk
• Problem Solving
• MIS
• Support Staff
• Delivery
• Mergers and Acquisitions
• Multi Site
• Program Implementation
• Global Sales
• Transform
• Marine Engineering
• Data Growth And Storage
• Databases
• Domestic/ Global Operational Support
• SLA Management
• Kpi Management