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Michael Lawyer Location
United States
Michael Lawyer Work
Associate Director of Operations @ (July 2025 - Present)
Director Of Operations @ (February 2017 - May 2025)
Regional Vice President Of Operations @ (January 2014 - January 2017)
Vice President Shared Services and BPO @ (January 2011 - January 2014)
Executive Director of Enterprise Accounts @ (January 2008 - January 2011)
Director of Operations Mid-West Region @ (January 2005 - January 2008)
Director National Accounts @ (January 2001 - January 2005)
Director Of Field Operations @ (June 1995 - August 2001)
Regional Operations Manager @ (May 1989 - August 1995)
VP of Sales and Marketing @ Hiram Walker Group (April 1976 - March 1989)
Michael Lawyer Education
UCLA
Bachelor of Arts - BA (Marketing)
Woodbury University
Global economics and international marketing
Michael Lawyer Skills
Operations Management
Change Management
Business Process Improvement
Performance Management
Outsourcing
Vendor Management
BPO
Process Improvement
Management
Team Building
CRM
Enterprise Software
Six Sigma
BPO Service Delivery
Client Relationship Management
Client Service Optimization
KPI Frameworks
Lean Six Sigma
SOP Development
AI for Business Analysis
Artificial Intelligence for Business
BPM
Benchmarking
Business Analysis
Business Continuity
Business Model Launch
Business Process Optimization
Change Leadership
Client Retention Strategy
Client Strategy
Cloud Strategy
Competitive Analysis
Compliance Management
Customer Experience
Digital Transformation
Employee Engagement
Enterprise Accounts
Enterprise Operations Leadership
KPI Development
National Operations
National Rollout
Operational Leadership
P&L Management
Performance Improvement
Performance Metrics
Print Services Strategy
Process Automation
Process Innovation
Regulatory Compliance
Retail Operations
SLA Management
Service Innovation
Service Modeling
Stakeholder Engagement
Store-Within-a-Store Model
Strategic Accounts
Strategic Planning
Team Training
Workforce Planning
Michael Lawyer Summary
Michael Lawyer, based in United States, is currently a Associate Director of Operations at The Millennium Group, Where Service Matters. Michael Lawyer brings experience from previous roles at Canon Business Process Services. Michael Lawyer holds a Bachelor of Arts - BA in Marketing @ UCLA. With a robust skill set that includes Operations Management, Change Management, Business Process Improvement, Performance Management, Outsourcing and more. Michael Lawyer has 2 emails and 1 mobile phone numbers on RocketReach.
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