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Michael Lavery Location
Detroit, MI, US
Michael Lavery Work
2022 -now State Administrative Manager - DTMB Client Service Center @
2016 -2022 Incident Manager - DTMB Client Service Center @
2014 -2016 Call Center Manager @
2012 -2014 Corporate Service Desk Manager @
2004 -2012 Helpdesk Systems Analyst @
2001 -2004 System Admin @ Wenzlick Patio & Awning
1999 -2001 Field Sales Support @ Electronic Data System (EDS)
1998 -1999 System Admin @
Michael Lavery Education
University of Michigan
BBA (Operations Management; Computer Science; Finance and Economics)
1996-2000
Michigan Technological University
(Electrical Engineering)
1995-1995
Kearsley 1991-1995
Michael Lavery Skills
Help Desk Support
Call Center
Active Directory
Computer Hardware
ITIL
Cisco Call Manager
Networking
Microsoft Exchange
Troubleshooting
Crystal Reports
Business Services
Business Analysis
Microsoft Word
Operations Management
BMC Remedy
Disaster Recovery
Customer Service
Windows 7
Technical Support
Microsoft Certified Professional
Management
Knowledge Management
Call Centers
Servers
Hardware
Michael Lavery Summary
Michael Lavery, based in Detroit, MI, US, is currently a State Administrative Manager - DTMB Client Service Center at State of Michigan. Michael Lavery brings experience from previous roles at State of Michigan, Sonitrol Great Lakes, Logicalis and Citizens Bank - Michigan, Ohio and Wisconsin. Michael Lavery holds a 1996 - 2000 BBA in Operations Management; Computer Science; Finance and Economics @ University of Michigan. With a robust skill set that includes Help Desk Support, Call Center, Active Directory, Computer Hardware, ITIL and more. Michael Lavery has 2 emails and 4 mobile phone numbers on RocketReach.
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