2004 -2008 Inbound and Outbound Team Manager and Trainer @
2004 -2007 Inbound Sales and Registrations Agent @
2005 -2007 Creative Practitioner @ Samanya Theatre Company
Michael Lappin Education
Shaw Academy
(Online Marketing Diploma)
2014-2014
Stonebridge College
SAC (Dip) (Supervisory Management)
2008-2009
The Nottingham Trent University
BA (Hons) (Visual and Performing Arts)
2004-2007
Redhill Comprehensive
A Levels & GCSEs (Drama and Dramatics/Theatre Arts, General)
1996-2002
Michael Lappin Skills
Outreach Services
Concept Development
Customer Support
Relationship Development
Education
Charities
Performance Management
Team Management
Leadership
Sales
Customer Service
Customer Acquisition
Revenue Cycle
Motivation
Thinking Outside The Box
Creativity
Coaching Staff
Product Marketing
Account Management
New Business Development
Training
Management
Coaching
Project Management
Email Marketing
Lead Generation
B2B
Direct Sales
Business Development
Customer Relationship Management (CRM)
Business-to-Business (B2B)
Michael Lappin Summary
Michael Lappin, based in Nottingham, GB, is currently a Director of Enterprise at Coventry University Students' Union. Michael Lappin brings experience from previous roles at University of Nottingham and Serif (Europe) Limited. Michael Lappin holds a 2014 - 2014 Shaw Academy. With a robust skill set that includes Outreach Services, Concept Development, Customer Support, Relationship Development, Education and more.
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