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Michael Lane Location
Los Angeles, CA, US
Michael Lane Work
Director of Business Operations and Logistics @ (July 2022 - Present)
Customer Operations Consultant @ Blazing Star CX Solutions (May 2020 - September 2022)
Director Of Customer Service @ (January 2021 - November 2021)
Senior Director, Customer Service and Sales Support @ (May 2013 - March 2020)
Director Of Operations @ (December 2001 - November 2012)
Michael Lane Education
Trailhead by Salesforce 2018
University Of California - Irvine
(Leadership, Education)
2017
University of Liverpool
Bachelor Of Arts
(Management)
Michael Lane Skills
Account Management
B2B Marketing
Business Development
Business Process Improvement
Business Strategy
Change Management
Continuous Improvement
Cross-functional Team Leadership
Customer Experience
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Customer Service Operations
Customer Service Systems
EDI
ERP
Inventory Management
KPI
Key Accounts
Knowledge Management
Leadership
Logistics
Management
NAVEX ONE
Operations Management
Sales
Sales Management
Sales Operations
Salesforce.com
Salesforce.com Implementation
Strategic Planning
Strategy
Supply Chain Optimization
Warehousing
Zendesk
Customer Relationship Management Crm
E Commerce
WMS
Global Logistics
International Trade
Network Design
Supply Chain Management
Process Improvement
Sales and Operations Planning
Import/Export
Compliance
Warehouse Management
Transportation
Cross Functional Team Leadership
Process Engineering
Supply Chain
Key Performance Indicators
E Fulfillment
Customer Relationship Management
Michael Lane Summary
Michael Lane, based in Los Angeles, CA, US, is currently a Director of Business Operations and Logistics at ZincFive, Inc.. Michael Lane brings experience from previous roles at Blazing Star CX Solutions, Boardriders, Trojan Battery Company and Parragon. Michael Lane holds a Trailhead by Salesforce. With a robust skill set that includes Account Management, B2B Marketing, Business Development, Business Process Improvement, Business Strategy and more. Michael Lane has 2 emails and 5 mobile phone numbers on RocketReach.
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