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Michael Ladkin Location
Coventry, England, GB
Michael Ladkin Work
Operations Manager @ (March 2026 - Present)
Head of Service Desk @ (March 2023 - March 2026)
IT Service Desk Manager @ (January 2022 - March 2023)
IT Service Desk Manager @ (June 2019 - January 2022)
Deputy Service Desk Manager @ (July 2017 - June 2019)
Interim Service Desk Manager @ (May 2017 - July 2017)
IT Second Line Support Analyst @ (July 2016 - May 2017)
IT Support Analyst @ (June 2015 - June 2016)
IT Support Analyst @ (March 2014 - June 2015)
IT Support Analyst @ Severn Trent (August 2012 - March 2014)
Techincal Administrator @ (May 2012 - August 2012)
Michael Ladkin Education
Pearson in Practice ATA
IT
2011-2012
Michael Ladkin Skills
Autotask
Bitlocker
Citrix
CompTIA
Computer Hardware
Customer Relationship Management (CRM)
Customer Service
Document Management
Heat
IT Hardware Support
IT Management
IT Recruitment
IT Service Delivery
IT Service Management
Itsm
Knowledge Management
Laptops
Microsoft Exchange
Microsoft Office
Microsoft SQL Server
Microsoft Servers
Mobile Devices
Operations Management
Remote Device Management
Remote Infrastructure Management
Service Desk
Service Desk Management
ServiceNow
Skype
System Center Configuration Manager (SCCM)
Technical Operations
Technical Services
Technical Staff Management
Michael Ladkin Summary
Michael Ladkin, based in Coventry, England, GB, is currently a Operations Manager at Bechtle UK. Michael Ladkin brings experience from previous roles at Bechtle UK, Air IT, DHL Parcel and UK Mail. Michael Ladkin holds a 2011 - 2012 IT @ Pearson in Practice ATA. With a robust skill set that includes Autotask, Bitlocker, Citrix, CompTIA, Computer Hardware and more. Michael Ladkin has 1 emails on RocketReach.
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