Michael Krug Email & Phone Number
Global Head Customer Care @ Ivoclar Vivadent Australia
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Michael Krug Work
- 2022 -now Global Head Customer Care @
- 2019 -2022 Director Corporate Quality Management @
- 2014 -2019 HoD Corporate Quality Management @
- 2021 -now Advisor HBR Advisory Council @
- 2013 -2014 Production Manager Medical Plant @ SMB SA
- 2012 -2013 Head of Quality and HSE @ SMB SA
- 2010 -2011 Auditor Camshafts Group @
- 2009 -2010 Auditor Quality- and HSE Management @
- 2007 -2010 Supplier Quality Management @
- 2003 -2007 Quality- and Process Engineer @
- 2001 -2003 Quality Assurance Assistant @
Michael Krug Education
- MIT Sloan School of Management
(Artificial Intelligence: Implications for Business Strategy )
2026 - Harvard Business School
Certificate of Management Excellence (Certificate of Management Excellence)
2022-2025 - Harvard Business School
Ascending the Peak: Finding the Leader Within (Ascending the Peak: Finding the Leader Within)
2025 - Fachhochschule Graubünden
Executive MBA (Digital Technology and Operations)
2021-2023 - Harvard Business School
Changing the Game: Negotiation and Competitive Decision-Making (Changing the Game: Negotiation and Competitive Decision-Making)
2023 - Harvard Business School
Transforming Customer Experiences (Transforming Customer Experiences)
2022 - Harvard Business School
Driving Digital Strategy (Driving Digital Strategy)
2021 - Harvard Business School Online
Management Essentials (Management Essentials)
2021 - HSO Wirtschafts- und Informatikschule
Higher Economic Diploma (Management & Leadership)
2015 - Universität St.Gallen - Hochschule für Wirtschafts-, Rechts- und Sozialwissenschaften
(Leadership Competencies)
2014
Michael Krug Skills
- SPC
- ISO/TS 16949
- ISO 14001
- BS OHSAS 18001
- PPAP
- FMEA
- Kaizen
- Process Auditor VDA Band 6 Part 3
- Quality Assurance
- Project Management
- Quality Management
- Quality System
- Change Management
- Operations Management
- EN 9100
- ISO 13485
- Supplier Management Worldwide
- Zero Defect Projects
- Product Lifecycle Management (PLM)
- US FDA requirements of medical devices
- US FDA QM- requirements according 21CFR820 QSReg/GMP
- Internal Auditor OHSAS 18001
- European & American automotive product liability
- Quality Assistant - DGQ
- Quality Engineer (statistical methods) - DGQ
- CNC programming
- GMP (Good Manufacturing Practices)
- Internal Auditor ISO 14001
- Project Manager maturity level acc. VDA
- Global 8D
- APQP
- IMDS
- Form & Position tolerances
- Medical Devices
- Global Sourcing
- Continuous Improvement
- Supply Chain Optimization
- Qualitätsmanagement
- Kontinuierliche Verbesserung
- Qualitätsmanagementsystem
- Qualitätssicherung
- Veränderungsmanagement
- Projektmanagement
- Medizinprodukte
- Us Fda Qm Requirements According 21Cfr820 Qsreg/Gmp
- European And American Automotive Product Liability
- Quality Assistant
- Strategy
- Manufacturing
- Form And Position Tolerances
- Quality Engineer Statistical Methods
- Gmp Good Manufacturing Practices
- Dgq
- Product Lifecycle Management Plm
- GMP
- Quality Engineer
- Product Lifecycle Management
Michael Krug Summary
- Michael Krug, is currently a Global Head Customer Care at Ivoclar. Michael Krug brings experience from previous roles at Ivoclar Vivadent AG, Harvard Business Review and SMB SA. Michael Krug holds a MIT Sloan School of Management. With a robust skill set that includes SPC, ISO/TS 16949, ISO 14001, BS OHSAS 18001, PPAP and more. Michael Krug has 2 emails on RocketReach.
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