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Michael Kome Location
Dublin, OH, US
Michael Kome Work
Director of Engineering and Support @ (June 2019 - Present)
System Specialist @ (November 2017 - June 2019)
Technical Support Manager @ (April 2016 - September 2017)
Technical Support Manager @ (April 2016 - September 2017)
Technical Support Supervisor @ (July 2015 - April 2016)
Technical Trainer @ (November 2014 - July 2015)
Installation Engineer @ (October 2013 - November 2014)
Tier II Support Engineer @ (February 2012 - October 2013)
Data Technical Support Supervisor @ (August 2007 - January 2012)
Customer Service Supervisor @ (February 2007 - August 2007)
Data Technical Support Coordinator @ (March 2006 - February 2007)
Tier II Voice Support Technician @ (February 2005 - March 2006)
Michael Kome Skills
Technical Support
Telecommunications
Integration
Troubleshooting
Training
Software Installation
VoIP
Call Centers
Salesforce.com
Networking
Customer Satisfaction
Team Leadership
Vendor Management
Software Documentation
Account Management
Telephony
SaaS
Customer Experience
Contact Centers
Software as a Service (SaaS)
Software As A Service Saas
Software as a Service
Michael Kome Summary
Michael Kome, based in Dublin, OH, US, is currently a Director of Engineering and Support at Sound Communications. Michael Kome brings experience from previous roles at Sound Communications, inContact and NICE Uptivity. With a robust skill set that includes Technical Support, Telecommunications, Integration, Troubleshooting, Training and more. Michael Kome has 2 emails and 2 mobile phone numbers on RocketReach.
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