2009 -2014 Delivery Manager, eBusiness and Mobile @
2006 -2009 Delivery Manager, Dealer Services @
2002 -2006 Application Analyst @
1998 -2002 Application Developer II @
1995 -1998 Application Developer I @
Michael Kocher Education
Davenport University
Bachelor of Science (Computer Programming)
Lambton College
(Computer Programming)
Michael Kocher Skills
ITIL v3 Foundations Certified
Operations Management
Resource Management
Offshoring
Team Leadership
Continuous Improvement
Service Management
Department Budgeting
Strategic Planning
Vendor Relationships
Service Level Management
Key Performance Indicators
Process Design
Vendor Management
Service Delivery
IT Strategy
Release Management
IT Management
PMO
Outsourcing
Leadership
Management
Requirements Analysis
Requirements Gathering
SDLC
Software Project Management
Systems Analysis
Michael Kocher Summary
Michael Kocher, based in Waterloo, ON, CA, is currently a Director, Individual Application Operations at Sun Life Financial. Michael Kocher brings experience from previous roles at Sun Life Financial. Michael Kocher holds a Bachelor of Science in Computer Programming @ Davenport University. With a robust skill set that includes ITIL v3 Foundations Certified, Operations Management, Resource Management, Offshoring, Team Leadership and more. Michael Kocher has 2 emails and 2 mobile phone numbers on RocketReach.
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