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Michael Khoo Work
Senior Expert, Support Systems and Automation @ (January 2025 - Present)
Senior Expert, Business Monitoring @ (January 2024 - December 2024)
Head of Customer Support Enablement @ (March 2022 - January 2024)
Head Of Customer Care @ (March 2021 - May 2022)
Customer Care Team Lead @ (March 2020 - March 2021)
Head of Customer Support and Service @ (May 2019 - March 2020)
Global Customer Support Manager @ (April 2016 - April 2019)
Deputy Global Customer Support Manager @ (January 2016 - April 2016)
Associate Customer Support Manager @ (September 2014 - December 2015)
Assistant Community Manager @ (November 2012 - August 2014)
Customer Services Team Manager @ (March 2012 - November 2012)
Senior CS Representative @ (April 2008 - April 2012)
Michael Khoo Education
University of Nottingham
Bachelor of Applied Science (B.A.Sc.) (Operations Management)
2002-2005
St. Bartholomew's Sixth Form 1999-2001
Michael Khoo Skills
People Development
Project Management
Management
Bilingual
Soft Skills
Team Management
Performance Management
Community Management
MMO
Customer Service
Recruiting
Conflict Resolution
Gaming Industry
Customer Satisfaction
Video Games
Outstanding interpersonal communication skills
Social Games
Casual Games
Computer Games
MMORPG
Online Gaming
Game Development
Mobile Games
Michael Khoo Summary
Michael Khoo, is currently a Senior Expert, Support Systems and Automation at Bitpanda. Michael Khoo brings experience from previous roles at Bitpanda. Michael Khoo holds a 2002 - 2005 Bachelor of Applied Science (B.A.Sc.) in Operations Management @ University of Nottingham. With a robust skill set that includes People Development, Project Management, Management, Bilingual, Soft Skills and more. Michael Khoo has 2 emails and 1 mobile phone numbers on RocketReach.
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