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Michael Kerschmann Location
Minneapolis, MN, US
Michael Kerschmann Work
2025 -now Field Support Engineer @
2023 -2025 Remote Support Engineer @
2021 -2023 Information Technology Support Assistant @
2020 -2021 Help Desk Support Technician @
2018 -2020 Front of House Manager @ Nighthawks Bar & Restaurant
2017 -2020 Bar Program Manager and Creative Consultant @
2012 -2020 Event Producer and A and V @
2017 -2019 Bartender, Distiller, and FOH Manager @
2017 -2018 Retail Merchandiser and Buyer @
2014 -2017 Bartender and General Manager @
2012 -2014 Technical Support and Sales @
2010 -2012 Field Service Technician @ Controls & Meters Inc
2006 -2010 Electronic Technician and Technical Support @ Dakota Digital
Michael Kerschmann Education
Minneapolis College
Associate of Science - AS, Computer Support and Network Administration (Computer Support and Network Administration)
2021-2023
Southeast Tech
Michael Kerschmann Skills
Hardware Support
Windows Administration
Cisco Networking
Linux System Administration
Desktop Support
Python
MySQL
Database Administration
Problem Solving
Tier 2 Help Desk Support
Organization Skills
Network Support
Active Directory
LAN-WAN
IT Operations
Teamwork
Microsoft Azure
Sophos
ConnectWise
Root Cause
Virtual Private Network (VPN)
Product Support
Operating Systems
Networking
Transport Layer Security (TLS)
Service-Level Agreements (SLA)
Server Administration
Phone Etiquette
Internet Protocol Suite (TCP/IP)
Hypertext Transfer Protocol Secure (HTTPS)
Two-factor Authentication
Customer Relationship Management (CRM)
Leadership
Delegation
Interpersonal Skills
Technical Sales Support
Troubleshooting
Critical Thinking
Complex Programmable Logic Device (CPLD)
Electronics Repair
Production Support
Technical Writing
Training
Program Management
Technical Support
Project Management
Point of Sale (POS) Systems
Aloha POS
Micros
Windows 7
Windows 8
mac OS
Audio Visual (AV) Systems
Management
Windows 10
Help Desk Support
Focus POS
Customer Service
Michael Kerschmann Summary
Michael Kerschmann, based in Minneapolis, MN, US, is currently a Field Support Engineer at Emergent Software. Michael Kerschmann brings experience from previous roles at Technology By Design, LLC, Minneapolis College, Foremost Business Systems and Nighthawks Bar & Restaurant. Michael Kerschmann holds a 2021 - 2023 Associate of Science - AS, Computer Support and Network Administration in Computer Support and Network Administration @ Minneapolis College. With a robust skill set that includes Hardware Support, Windows Administration, Cisco Networking, Linux System Administration, Desktop Support and more. Michael Kerschmann has 2 emails on RocketReach.
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