Michael Kerschmann Email
Field Support Engineer @ Emergent Software
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Michael Kerschmann Location
- Minneapolis, MN, US
Michael Kerschmann Work
- Field Support Engineer @ (December 2025 - Present)
- Remote Support Engineer @ (February 2023 - December 2025)
- Information Technology Support Assistant @ (September 2021 - January 2023)
- Help Desk Support Technician @ (January 2020 - May 2021)
- Front of House Manager @ Nighthawks Bar & Restaurant (January 2018 - January 2020)
- Bar Program Manager and Creative Consultant @ (January 2017 - January 2020)
- Event Producer and A and V @ (January 2012 - January 2020)
- Bartender, Distiller, and FOH Manager @ (January 2017 - January 2019)
- Retail Merchandiser and Buyer @ (January 2017 - January 2018)
- Bartender and General Manager @ (January 2014 - January 2017)
- Technical Support and Sales @ (January 2012 - January 2014)
- Field Service Technician @ Controls & Meters Inc (January 2010 - January 2012)
- Electronic Technician and Technical Support @ Dakota Digital (January 2006 - January 2010)
Michael Kerschmann Education
- Minneapolis College
Associate of Science - AS (Computer Support and Network Administration)
- Southeast Tech
Associate of Arts and Sciences - AAS (Electrical, Electronic and Communications Engineering Technology/Technician)
Michael Kerschmann Skills
- Hardware Support
- Windows Administration
- Cisco Networking
- Linux System Administration
- Desktop Support
- Python
- MySQL
- Database Administration
- Problem Solving
- Tier 2 Help Desk Support
- Organization Skills
- Network Support
- Active Directory
- LAN-WAN
- IT Operations
- Teamwork
- Microsoft Azure
- Sophos
- ConnectWise
- Root Cause
- Virtual Private Network (VPN)
- Product Support
- Operating Systems
- Networking
- Transport Layer Security (TLS)
- Service-Level Agreements (SLA)
- Server Administration
- Phone Etiquette
- Internet Protocol Suite (TCP/IP)
- Hypertext Transfer Protocol Secure (HTTPS)
- Two-factor Authentication
- Customer Relationship Management (CRM)
- Leadership
- Delegation
- Interpersonal Skills
- Technical Sales Support
- Troubleshooting
- Critical Thinking
- Complex Programmable Logic Device (CPLD)
- Electronics Repair
- Production Support
- Technical Writing
- Training
- Program Management
- Technical Support
- Project Management
- Point of Sale (POS) Systems
- Aloha POS
- Micros
- Windows 7
- Windows 8
- mac OS
- Audio Visual (AV) Systems
- Management
- Windows 10
- Help Desk Support
- Focus POS
- Customer Service
- Security Implementation and Risk Analysis
- Apple Support
- Google Workspace
- Managed Detection and Response (MDR)
- Micros
- Microsoft 365
- Network Administration
- Office 365 Administration
- Security Information and Event Management (SIEM)
Michael Kerschmann Summary
- Michael Kerschmann, based in Minneapolis, MN, US, is currently a Field Support Engineer at Emergent Software. Michael Kerschmann brings experience from previous roles at Technology By Design, LLC, Minneapolis College, Foremost Business Systems and Nighthawks Bar & Restaurant. Michael Kerschmann holds a Associate of Science - AS in Computer Support and Network Administration @ Minneapolis College. With a robust skill set that includes Hardware Support, Windows Administration, Cisco Networking, Linux System Administration, Desktop Support and more. Michael Kerschmann has 2 emails on RocketReach.
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