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Michael K Location
Richmond, VA, US
Michael K Work
Service Delivery Manager @ (July 2021 - Present)
Help Desk Supervisor @ (August 2019 - July 2021)
Knowledge Engineer @ (December 2017 - August 2019)
Web Assistant @ (December 2015 - January 2017)
Product Manager @ U.S. Army (January 2010 - January 2015)
Michael K Education
John Tyler Community College
Associate of Science - AS (Information Technology)
2015-2018
Michael K Skills
Virtual Private Network (VPN)
Vendor Relations
Strategic Thinking
Single Sign-On (SSO)
Problem Solving
Offboarding
Troubleshooting
Incident Management
Service Desk
IT Management
Service Delivery
Service Delivery Management
IT Service Management
Michael K Summary
Michael K, based in Richmond, VA, US, is currently a Service Delivery Manager at NDSE. Michael K brings experience from previous roles at Atlantic Union Bank, Randstad Technologies US and U.S. Army. Michael K holds a 2015 - 2018 Associate of Science - AS in Information Technology @ John Tyler Community College. With a robust skill set that includes Virtual Private Network (VPN), Vendor Relations, Strategic Thinking, Single Sign-On (SSO), Problem Solving and more.
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