Associate, Corporate and Investment Bank @ (October 2012 - April 2013)
Card Services - Merchant Disputes and Fraud Operations Manager @ (November 2007 - January 2013)
Team Leader @ Convergys (December 2004 - August 2007)
Michael John Sampaga Education
Ateneo de Davao University
BS Business Administration (Major in Marketing)
2000-2004
Michael John Sampaga Skills
Leadership
Customer Experience
Customer Relationship Management Crm
Fund Services
BPO
Competency Based Interviewing
Banking
Consulting
Process Review
Public Speaking
SDLC
Human Resources
Credit Cards
Call Center
People Management
Manage Client Relationships
Customer Retention
Capital Markets
Sourcing
Customer Satisfaction
Vendor Relationships
Vendor Management
Photography
Fund Accounting
Talent Acquisition
Workforce Management
Operations
Management Consulting
Performance Management
Talent Management
Operations Management
Contact Centers
Business Process Outsourcing Bpo
Customer Service
Dispute Resolution
Situational Leadership
Training Delivery
UAT coordination
Social Media Communications
Management
Project Management
Coaching
Problem Solving
Continuous Improvement
Call Centers
Chargebacks
Recruiting
CRM
Payroll
Automation
Hiring
Client Relations Skills
Customer Relationship Management
Business Process Outsourcing
Michael John Sampaga Summary
Michael John Sampaga, based in Taguig, NCR, PH, is currently a Founder, Doghouse.PH at Doghouse.PH. Michael John Sampaga brings experience from previous roles at Resonanceroom.co, SMPG Advisors and WalkThePlanet, Inc.. Michael John Sampaga holds a 2000 - 2004 BS Business Administration in Major in Marketing @ Ateneo de Davao University. With a robust skill set that includes Leadership, Customer Experience, Customer Relationship Management Crm, Fund Services, BPO and more. Michael John Sampaga has 1 emails and 1 mobile phone numbers on RocketReach.
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