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Michael Joaquin Location
Roseville, CA, US
Michael Joaquin Work
Customer Service Team Lead @ (April 2023 - Present)
Direct Lending Processor III @ (October 2020 - October 2022)
Mortgage Loan Coordinator @ (April 2016 - October 2020)
Home Services Specialist @ (February 2015 - March 2016)
Home Mortgage Assistant @ (March 2012 - November 2013)
Mortgage Loan Coordinator @ (November 2011 - February 2012)
Home Loan Specialist @ (April 2006 - April 2011)
Michael Joaquin Skills
Call Center Operations
Compliance
Cross-functional Collaborations
Customer Success Management
Data Analysis
KPI Management
Loan Origination
Loan Processing
Performance Coaching
Pipeline Management
Process Improvement
Quality Assurance
Remote Team Leadership
SLA Management
Salesforce
Zendesk
Michael Joaquin Summary
Michael Joaquin, based in Roseville, CA, US, is currently a Customer Service Team Lead at CLC. Michael Joaquin brings experience from previous roles at loanDepot, Bank of America and Wells Fargo. With a robust skill set that includes Call Center Operations, Compliance, Cross-functional Collaborations, Customer Success Management, Data Analysis and more. Michael Joaquin has 1 emails on RocketReach.
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