Vendor Service and Operations Manager @ Expedia, Inc.
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Michael Jefferies Location
United Kingdom
Michael Jefferies Work
2024 -
now Vendor Service and Operations Manager @
2019 -
2024 Australia and Rest of World Assisted Delivery Manager @
2016 -
2019 Performance Manager @
2015 -
2016 Customer Service Manager @
2015 -
2015 Call Centre Manager @
2013 -
2015 Support Manager - Operations @
2004 -
2013 Operations Manager, Team Manager @ Sykes
Michael Jefferies Skills
Contact Centers
Management
Team Management
Customer Experience
Sales
Project Planning
Account Management
Outsourcing
Performance Management
Call Centers
CRM
Change Management
Stakeholder Management
Business Process Improvement
Customer Service
Customer Relationship Management (CRM)
Training
Customer Relationship Management Crm
Microsoft Excel
Compliance
Microsoft Office
Customer Relationship Management
Michael Jefferies Summary
Michael Jefferies, based in United Kingdom, is currently a Vendor Service and Operations Manager at Expedia Group. Michael Jefferies brings experience from previous roles at Intuit, ASOS.com, Thames Water and Chancellors. With a robust skill set that includes Contact Centers, Management, Team Management, Customer Experience, Sales and more. Michael Jefferies has 3 emails on RocketReach.
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