2002 - 2003 Director, Outsourcing Operations - US Consumer Business @ Dell Technologies
Michael Jackson Education
Northwestern University - Kellogg School of Management
Executive Management Program
1997 - 1998
The University of Akron
MS (Biomedial Engineering)
1986 - 1988
The University of Akron
BS (Electrical Engineering)
1981 - 1986
St. Clairsville High School
1977 - 1981
Michael Jackson Skills
BPO
Outsourcing
Call Center
Vendor Management
Process Improvement
Service Delivery
Operations Management
Cross-functional Team Leadership
Customer Experience
Offshoring
Michael Jackson Summary
Michael Jackson, based in Harrisburg, PA, US, is currently a Senior Vice President of Business Development at GDC (Global Data Consultants). Michael Jackson brings experience from previous roles at GDC (Global Data Consultants), Sitel and eLynxx Solutions. Michael Jackson holds a 1997 - 1998 Executive Management Program @ Northwestern University - Kellogg School of Management. With a robust skill set that includes BPO, Outsourcing, Call Center, Vendor Management, Process Improvement and more. Michael Jackson has 5 emails and 1 mobile phone numbers on RocketReach.
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