Michael Jackson Email & Phone Number
Manager, Worldwide Customer Support @ Motion RC
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Michael Jackson Location
- Emmaus, PA, US
Michael Jackson Work
- Manager, Worldwide Customer Support @ (November 2020 - Present)
- Manager, Service Technical Engineering @ (April 2014 - March 2019)
- Manager, Customer and Product Technical Support @ (September 2007 - March 2014)
- Operations Performance Consultant @ (November 2005 - June 2006)
- Director of Client Services @ (January 2003 - June 2005)
- Director of Apple Operations @ (January 2001 - January 2003)
- Educational Client Support Services Manager @ (January 2000 - January 2001)
- Platform Testing Services Coordinator @ (January 1998 - January 2000)
Michael Jackson Education
- The College of Wooster
Bachelor of Arts - BA (Liberal Arts and Sciences/Liberal Studies)
1987-1991 - Outward Bound- Hurricane Island, Maine Sailing School 1987-1987
Michael Jackson Skills
- Support Center
- Cross-team Collaboration
- Process Engineering
- Contact Center Management
- CRM
- Management
- Quality Assurance
- Project Management
- Technical Support
- Software Documentation
- Program Management
- Call Center
- Troubleshooting
- Analysis
- Testing
- Vendor Management
- Operations Management
- PMP
- Strategic Planning
- Customer Satisfaction
- Recruiting
- Business Analysis
- Call Centers
- Technical Documentation
- Document Management
- Business Process Improvement
- OS X
- Computer Hardware
- Windows
- Windows 7
- Microsoft Office
- SharePoint
- Access
- Salesforce.com
- Databases
- Visio
- SAP ERP
- SAP BusinessObjects
- Microsoft PowerPoint
- Team Leadership
- Team Building
- Training
- Team Management
- Customer Service
- Employee Training
- Communication
- Written Communication
- Process Improvement
- Networking
- Help Desk Support
- Interpersonal Communication
- Keynote
- Microsoft Excel
- Microsoft Word
Michael Jackson Summary
- Michael Jackson, based in Emmaus, PA, US, is currently a Manager, Worldwide Customer Support at Motion RC. Michael Jackson brings experience from previous roles at Olympus, University of Maryland Baltimore County and Absolute Quality, Inc.. Michael Jackson holds a 1987 - 1991 Bachelor of Arts - BA in Liberal Arts and Sciences/Liberal Studies @ The College of Wooster. With a robust skill set that includes Support Center, Cross-team Collaboration, Process Engineering, Contact Center Management, CRM and more. Michael Jackson has 4 emails and 1 mobile phone numbers on RocketReach.
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