Michael Ivancich Email & Phone Number
Director, Client Engagement @ Astor & Sanders
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Michael Ivancich Location
- Herndon, VA, US
Michael Ivancich Work
- Director, Client Engagement @ (December 2024 - Present)
- Director, Customer Engagement and Technical Solutions @ (June 2019 - July 2024)
- Executive Program Manager and Client Partner Executive @ (April 2016 - June 2019)
- Director, Client Success Management @ (October 2006 - April 2016)
- Senior Consultant and Client Executive @ USinternetworking, Inc. (March 1999 - October 2006)
- Web Hosting Manager @ MCI Communication Corp (January 1997 - February 1999)
Michael Ivancich Education
- American University - Kogod School of Business 1989-1993
Michael Ivancich Skills
- Escalations Management
- Customer Advocacy
- Root Cause Analysis
- Sales Processes
- Customer Facing Roles
- Readiness
- Business Planning
- Microsoft Excel
- Budgeting
- Performance Reviews
- Mentoring
- IT Integration
- Systems Design
- Software Development Methodologies
- Solutions Engineering
- Computer Science
- Organization Skills
- Workday
- Technology Consulting
- Diplomacy
- Customer Presentations
- Customer Interaction
- Strategic Initiatives
- Product Presentation
- Account Relationship
- Compensation
- Organizational Strategy
- Sales Performance
- Presentations
- Quarterly Reviews
- Success Stories
- Sales Leadership
- Relationship Building
- IT Consulting
- Partner Relationship Management
- Opportunity Qualification
- Staff Retention
- Talent Management
- Retention Strategies
- Regulatory Compliance
- Key Client Relationships
- Global Delivery
- Client Relations
- Strategic Growth
- Operational Compliance
- Executive Team
- Cross-functional Initiatives
- Emotional Intelligence
- Key Performance Indicators
- Key Metrics
- Market Analysis
- Business Engagement
- Customer Success
- Service Operations
- Service-Level Agreements (SLA)
- Product Leadership
- Communication
- Client Requirements
- Customer Journeys
- Strategic Thinking
- Key Account Development
- Strategic Business Change
- Client Services
- Customer Satisfaction
- Leadership
- Solution Selling
- Strategic Planning
- Leadership Development
- Customer Engagement
- Consulting
- Application Development
- Governance
- Cross-functional Team Leadership
- Organizational Leadership
- Team Building
- Mergers & Acquisitions (M&A)
- Dispute Resolution
- IT Governance
- Technology Solution Development
- Financial Model
- Proposal Writing
- Contract Negotiation
- Management
- Account Planning
- Account Management
- Team Management
- Global Client Management
- International Account Management
- Business Relationship Management
- Business Development
- Web Hosting
- Cloud Computing
- Software as a Service (SaaS)
- Negotiation
- Project Management
- Project Delivery
- Operational Excellence
- IT Compliance
- Information Security
- Change Management
- Software as a Service Saas
- Technology
- Software as a Service
Michael Ivancich Summary
- Michael Ivancich, based in Herndon, VA, US, is currently a Director, Client Engagement at Astor & Sanders. Michael Ivancich brings experience from previous roles at Kyndryl, IBM Global Technology Services, AT&T Hosting and Application Services and USinternetworking, Inc.. Michael Ivancich holds a 1989 - 1993 American University - Kogod School of Business. With a robust skill set that includes Escalations Management, Customer Advocacy, Root Cause Analysis, Sales Processes, Customer Facing Roles and more. Michael Ivancich has 2 emails and 1 mobile phone numbers on RocketReach.
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