Michael Hsu Email
Technology Specialist (Problem and Incident Manager) @ Inland Revenue NZ
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Michael Hsu Location
- Wellington, New Zealand
Michael Hsu Work
- 2019 -now Technology Specialist (Problem and Incident Manager) @
- 2017 -2019 Incident Problem Manager @
- 2016 -2017 Incident and Problem Manager @
- 2016 -2017 Incident and Problem Manager @
- 2014 -2016 Senior Application Support Analyst @
- 2012 -2014 Senior Problem Analyst @
- 2011 -2012 Problem Management Team Leader @
- 2011 -2011 Acting Problem Management Team Leader @
- 2009 -2011 Problem Analyst @
- 2007 -2009 Problem Manager @
- 2005 -2007 Client Service Analyst @
- 2003 -2005 Help Desk Administrator @
Michael Hsu Education
- Victoria University of Wellington
Master of Information Management
2009-2011 - Victoria University of Wellington
Bachelor of Science (B.S.) (Computer Science)
2000-2003
Michael Hsu Skills
- ITIL Process Implementation
- Problem Management
- Communication
- Problem Analysis
- IT Operations
- Microsoft Technologies
- Citrix
- Novell Netware
- IT Service Management
- Team Leadership
- IT Solutions
- Trend Analysis
- Knowledge Management
- Risk Management
- Service Improvement
- Service Desk
- Project Delivery
- ITIL
- Incident Management
- Project Management
- Service Delivery
- Service Management
- IT Management
- Stakeholder Management
- IT Strategy
- Information Technology
- Microsoft Products
Michael Hsu Summary
- Michael Hsu, based in Wellington, New Zealand, is currently a Technology Specialist (Problem and Incident Manager) at Inland Revenue NZ. Michael Hsu brings experience from previous roles at Ministry of Health New Zealand, DXC Technology, Hewlett Packard Enterprise and Wellington City Council. Michael Hsu holds a 2009 - 2011 Master of Information Management @ Victoria University of Wellington. With a robust skill set that includes ITIL Process Implementation, Problem Management, Communication, Problem Analysis, IT Operations and more. Michael Hsu has 1 emails on RocketReach.
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