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Michael Hetrick Location
Hartford, CT, US
Michael Hetrick Work
2026 -now Operations Manager @
2024 -2026 General Manager @
2017 -2024 Operations Manager III @
2016 -2017 General Manager @
2016 -2016 AMDP @
2014 -2015 General Manager of Operations @
2009 -2014 Area Manager New Jersey South | Multi Unit Management @
2004 -2009 Branch Manager @
2000 -2004 Intern @ Rutgers University- Office of Student Involvement
Michael Hetrick Education
Rutgers University 2000-2004
Michael Hetrick Skills
Team Culture
Vendor Relations
Budget Management
Strategic Communications
Cross-functional Collaborations
Multi-Unit Leadership
Analytical Skills
Business Reviews
Facilities Operations
Office Administration
District Management
HVAC
Process Implementation
Operational Planning
Field Operations
Fleet Management
Sales and Marketing
Financial Reporting
Product Management
Strategic Thinking
Objectives and Key Results (OKRs)
Performance Improvement
Relationship Building
Presentations
Resource Allocation
Think & Act Strategically
Organizational Effectiveness
Solution Selling
Strategic Planning
Interpersonal Skills
Workforce Planning
Customer Experience Management
Operational Excellence
Communication
Business Analysis
People Management
Customer Service Management
Team Management
Customer Support
Interviewing
Direct Sales
Business Development
Creative Problem Solving
Warehouse Operations
Continuous Improvement
Logistics Management
Training and Development (HR)
Hiring
Talent Management
Culture Change
Workforce Analytics
Performance Reviews
Customer Relationship Management (CRM)
Business Process Improvement
Onboarding
Human Resources (HR)
Revenue & Profit Growth
Operational Strategy
Operational Efficiency
Organizational Development
Collaborative Problem Solving
Management
Customer Satisfaction
Leadership
Account Management
Sales Management
Sales Operations
Marketing
Operations Management
Budgets
Customer Retention
Forecasting
Customer Experience
Inventory Management
Project Management
Vendor Management
Workplace Safety
Outside Sales
Process Improvement
Business Planning
P&L Management
Inventory Control
Transportation Management
Demand Planning
Microsoft Excel
Customer Service
Team Building
Training
Negotiation
Leadership Development
Employee Relations
Conflict Resolution
Leadership Accountability
Inside Sales
Wholesale Operations
Showrooms
New Business Development
Problem Solving
Change Management
Warehouse Management Systems
Sales
Employee Training
Human Resources
Procurement
Cost Reduction
Employee Engagement
Behavioral Interviewing
KPI Implementation
P&L
Pricing
Revenue Analysis
Coaching
Performance Management
Licensed to Sell Insurance
Team Leadership
Heating
B2B
Contract Negotiation
Plumbing
PnL
Retail
Business Operations
Kronos Timekeeping
Key Performance Indicators
Michael Hetrick Summary
Michael Hetrick, based in Hartford, CT, US, is currently a Operations Manager at Encore Fire Protection. Michael Hetrick brings experience from previous roles at Glasco Heating & Air Conditioning, F.W. Webb Company and Hajoca Corporation. Michael Hetrick holds a 2000 - 2004 Rutgers University. With a robust skill set that includes Team Culture, Vendor Relations, Budget Management, Strategic Communications, Cross-functional Collaborations and more. Michael Hetrick has 2 emails and 1 mobile phone numbers on RocketReach.
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