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Michael Herald Location
Lubbock, TX, US
Michael Herald Work
2015 -now Regional Customer Service Manager @
1997 -2015 Operations Manager @ Convergys
Michael Herald Education
Texas Tech University
Bachelor's (Human Sciences with focus on ADRS, HDFS, and MCOMM)
2009-2012
South Plains College
Associate's degree (Liberal Arts and Sciences, General Studies and Humanities)
2007-2009
Coronado High School 1992-1995
Michael Herald Skills
Team Building
Social Media
Curriculum Development
Coaching
Training
Leadership Development
Organizational Development
Customer Service
Leadership
Team Leadership
Social Networking
Public Speaking
Microsoft Excel
Time Management
Administration
Event Planning
Staff Development
Research
Employee Relations
Soft Skills
Call Centers
Performance Management
Management
Customer Satisfaction
Vendor Management
Process Improvement
Recruiting
Contract Negotiation
Construction
Project Planning
Microsoft Office
Michael Herald Summary
Michael Herald, based in Lubbock, TX, US, is currently a Regional Customer Service Manager at Purina Mills, LLC (Land O'Lakes, Inc). Michael Herald brings experience from previous roles at Convergys. Michael Herald holds a 2009 - 2012 Bachelor's in Human Sciences with focus on ADRS, HDFS, and MCOMM @ Texas Tech University. With a robust skill set that includes Team Building, Social Media, Curriculum Development, Coaching, Training and more. Michael Herald has 4 emails and 6 mobile phone numbers on RocketReach.
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