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Michael Hepburn Location
Irving, TX, US
Michael Hepburn Work
Data Infrastructure Supervisor @ (July 2024 - Present)
Customer Experience and Support Manager @ (February 2022 - October 2023)
Team Lead, Customer Care @ (March 2016 - February 2022)
Service Desk Specialist (Contract) @ (April 2015 - March 2016)
Help Desk Support Tech (Contract) @ (October 2014 - March 2015)
Michael Hepburn Education
University of Phoenix
Bachelor's degree (Information Technology)
2017-2019
ITT Technical Institute-Richardson
Software Development
2014-2016
Michael Hepburn Skills
Active Directory
Analytics
Business Development
Business Strategy
Citrix
Client Billing
Client Coordination
Client Development
Client Liaison
Client Relations
Client Services
Communication Skills
Continuous Improvement
Critical Thinking
Customer Acquisition
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Service
Customer Support
Database Management
Employee Training
Exceptional People Skills
Help Desk Support
Inventory Management
Java
Leadership
Market Mapping
Marketing Strategy
Microsoft Excel
Microsoft Office
Microsoft Word
Mobile Applications
New Business Development
Organization
Program Management
RDMS
Research
SQL
Sales
Sales Management
Sales Operations
Team Management
Testing
Training
Troubleshooting
VMware
Visual Basic
Windows
Social Media
Online Marketing
Retail
Graphic Design
Photoshop
Web Design
Digital Media
Digital Marketing
Advertising
Windows Operating System
Facebook
Social Networking
WordPress
Social Media Marketing
Email Marketing
Michael Hepburn Summary
Michael Hepburn, based in Irving, TX, US, is currently a Data Infrastructure Supervisor at 7-Eleven. Michael Hepburn brings experience from previous roles at RollKall, UWorld, T-Mobile and UT Southwestern Medical Center. Michael Hepburn holds a 2017 - 2019 Bachelor's degree in Information Technology @ University of Phoenix. With a robust skill set that includes Active Directory, Analytics, Business Development, Business Strategy, Citrix and more. Michael Hepburn has 1 emails and 1 mobile phone numbers on RocketReach.
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