Michael Hendrickson Email & Phone Number
Senior Vice President of AI Transformation @ CCS Medical
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Michael Hendrickson Location
- Florida, United States
Michael Hendrickson Work
- Senior Vice President of AI Transformation @ (August 2025 - Present)
- Senior Vice President Operations @ (May 2015 - August 2025)
- Director, Hub Services @ (November 2013 - April 2015)
- General Manager Medicare Part B Support Center @ (August 2008 - November 2013)
- Manager of Programming and Development and Director Sales and Exec Director Business Development @ AOM HealthCare Solutions (Owens & Minor) (June 2001 - August 2008)
- Database Admin @ (January 2000 - January 2001)
- Director, Information Systems @ RxAutomation (January 1998 - January 2000)
- Outbound Call Management Coordinator @ MBNA America Bank (January 1997 - January 1998)
Michael Hendrickson Education
- Florida Atlantic University
Bachelor's degree - Management and Information Systems (Business)
1995-1998 - Roger B Chaffee - Bermuda
High School
1987-1990
Michael Hendrickson Skills
- AI-Enabled Customer Experience & Workflow Transformation
- Account Management
- Artificial Intelligence (AI)
- Budgets
- Business Development
- Business Intelligence
- Business Process Improvement
- Business Strategy
- Business Transformation
- CRM
- Call Centers
- Change Management
- Commercial Operation
- Contact Center Management
- Cross-Functional Leadership & Alignment
- Cross-functional Team Leadership
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service
- Data Analysis
- Digital Healthcare Innovation
- Digital Strategy
- Driving Measurable Business Outcomes
- Enterprise AI strategy
- Healthcare
- Healthcare Industry
- Healthcare Information Technology (HIT)
- Intelligent Automation
- Leadership
- Managed Care
- Management
- Marketing
- Marketing Strategy
- Medical Devices
- Microsoft Access
- New Business Development
- New Customer Enrollment
- Operational Scale & Execution (P&L + Large Teams)
- Operations Management
- Operations Transformation
- Process Engineering
- Process Improvement
- Project Management
- Sales
- Sales Management
- Sales Operations
- Selling
- Strategic Planning
- Strategy
- Team Building
- Team Leadership
- Training
- Customer Relationship Management Crm
- Cross Functional Team Leadership
- Customer Relationship Management
Michael Hendrickson Summary
- Michael Hendrickson, based in Florida, United States, is currently a Senior Vice President of AI Transformation at CCS. Michael Hendrickson brings experience from previous roles at CCS, Triplefin, Walgreens and AOM HealthCare Solutions (Owens & Minor). Michael Hendrickson holds a 1995 - 1998 Bachelor's degree - Management and Information Systems in Business @ Florida Atlantic University. With a robust skill set that includes AI-Enabled Customer Experience & Workflow Transformation, Account Management, Artificial Intelligence (AI), Budgets, Business Development and more. Michael Hendrickson has 2 emails and 1 mobile phone numbers on RocketReach.
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