Michael Hargrove Email & Phone Number
Offering Technical Architect - Contact Center @ NWN
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Michael Hargrove Location
- Mission Viejo, CA, US
Michael Hargrove Work
- Offering Technical Architect - Contact Center @ (March 2025 - Present)
- Offering Technical Architect, Contact Center @ (June 2023 - Present)
- Technical Solutions Architect @ (December 2020 - March 2023)
- Managing Solution Architect @ (June 2019 - December 2020)
- Managing Solution Architect @ (April 2019 - December 2020)
- Solutions Architect @ Dimension Data (June 2014 - November 2020)
- Sr. Voice Engineer @ (January 2014 - June 2014)
- Telephony Services Manager @ (May 2011 - January 2014)
- Manager, Enterprise Telephony Services @ (June 2010 - May 2011)
- Enterprise Telephony Services Manager @ The First American Corporation (April 2008 - June 2010)
- Sr. Voice Engineer @ Corinthian Colleges (February 2004 - March 2008)
- AVVID Engineer @ homeloancenter.com (August 2003 - January 2004)
- IT Manager @ (March 1998 - August 2002)
Michael Hargrove Education
- Coastline College
none (Computer Systems Networking and Telecommunications)
1996-2001
Michael Hargrove Skills
- Artificial Intelligence (AI)
- Machine Learning
- Virtual agent
- Contact Center Technology
- CCAI
- Cisco Call Manager
- Contact Centers
- Enterprise Architecture
- Data Center
- VoIP
- Cisco Technologies
- Telephony
- ITIL
- Cisco VoIP
- Information Technology
- Cloud Computing
- Enterprise Software
- Microsoft Office
- SIP Trunking
- Disaster Recovery
- Management
- Unified Communications
- Project Management
- IT Service Management
- Vendor Management
- Customer Service
- Active Directory
- Call Centers
- IT Operations
- Team Management
- Servers
- IT Management
- VMware
- Managed Services
- Routers
- VPN
- Cloud Contact Center
- Genesys
Michael Hargrove Summary
- Michael Hargrove, based in Mission Viejo, CA, US, is currently a Offering Technical Architect - Contact Center at NWN. Michael Hargrove brings experience from previous roles at NWN, Cisco, NTT Ltd. and Dimension Data. Michael Hargrove holds a 1996 - 2001 none in Computer Systems Networking and Telecommunications @ Coastline College. With a robust skill set that includes Artificial Intelligence (AI), Machine Learning, Virtual agent, Contact Center Technology, CCAI and more. Michael Hargrove has 2 emails and 3 mobile phone numbers on RocketReach.
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Michael Hargrove
Offering Technical Architect - Contact Center
Mission Viejo, CA, US
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