Michael Hargrove Email & Phone Number
Offering Technical Architect - Contact Center @ NWN
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Michael Hargrove Location
- Mission Viejo, CA, US
Michael Hargrove Work
- 2025 -now Offering Technical Architect - Contact Center @
- 2023 -now Offering Technical Architect, Contact Center @
- 2020 -2023 Technical Solutions Architect @
- 2019 -2020 Managing Solution Architect @
- 2019 -2020 Managing Solution Architect @
- 2014 -2020 Solutions Architect @ Dimension Data
- 2014 -2014 Sr. Voice Engineer @
- 2011 -2014 Telephony Services Manager @
- 2010 -2011 Manager, Enterprise Telephony Services @
- 2008 -2010 Enterprise Telephony Services Manager @ The First American Corporation
- 2004 -2008 Sr. Voice Engineer @ Corinthian Colleges
- 2003 -2004 AVVID Engineer @ homeloancenter.com
- 1998 -2002 IT Manager @
Michael Hargrove Education
- Coastline Community College 1996-2001
Michael Hargrove Skills
- Artificial Intelligence (AI)
- Machine Learning
- Virtual agent
- Contact Center Technology
- CCAI
- Cisco Call Manager
- Contact Centers
- Enterprise Architecture
- Data Center
- VoIP
- Cisco Technologies
- Telephony
- ITIL
- Cisco VoIP
- Information Technology
- Cloud Computing
- Enterprise Software
- Microsoft Office
- SIP Trunking
- Disaster Recovery
- Management
- Unified Communications
- Project Management
- IT Service Management
- Vendor Management
- Customer Service
- Active Directory
- Call Centers
- IT Operations
- Team Management
- Servers
- IT Management
- VMware
- Managed Services
- Routers
- VPN
Michael Hargrove Summary
- Michael Hargrove, based in Mission Viejo, CA, US, is currently a Offering Technical Architect - Contact Center at NWN. Michael Hargrove brings experience from previous roles at NWN, Cisco, NTT Ltd. and Dimension Data. Michael Hargrove holds a 1996 - 2001 Coastline Community College. With a robust skill set that includes Artificial Intelligence (AI), Machine Learning, Virtual agent, Contact Center Technology, CCAI and more. Michael Hargrove has 2 emails and 3 mobile phone numbers on RocketReach.
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