Michael Hanks Email & Phone Number
Sr. Customer Success Manager @ Square
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Michael Hanks Location
- St. Louis, MO, US
Michael Hanks Work
- Sr. Customer Success Manager @ (October 2024 - Present)
- Sr. Risk Operations Manager @ (January 2020 - September 2024)
- Sr. Customer Support Manager @ (March 2019 - January 2020)
- Customer Support Manager @ (August 2017 - March 2019)
- Sr. Operations Manager @ Concentrix Inc. (January 2015 - August 2017)
- Operations Manager @ Concentrix Inc. (June 2008 - January 2015)
- Customer Support Team Lead @ Concentrix Inc. (June 2003 - June 2008)
Michael Hanks Education
- Jefferson College
Michael Hanks Skills
- Call Centers
- Operations Management
- Process Improvement
- Performance Management
- Coaching
- Leadership
- Management
- Strategy
- Team Leadership
- Telecommunications
- Policy
- Employee Training
- Customer Service
- Customer Retention
- CRM
- Recruiting
- PowerPoint
- Business Analysis
- Microsoft Office
- Microsoft Word
- Marketing
Michael Hanks Summary
- Michael Hanks, based in St. Louis, MO, US, is currently a Sr. Customer Success Manager at Square. Michael Hanks brings experience from previous roles at Cash App and Concentrix Inc.. Michael Hanks holds a Jefferson College. With a robust skill set that includes Call Centers, Operations Management, Process Improvement, Performance Management, Coaching and more. Michael Hanks has 2 emails and 2 mobile phone numbers on RocketReach.
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