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Michael Hagstrom Location
San Francisco, CA, US
Michael Hagstrom Work
2022 -now Senior Service Desk Manager @
2022 -now Director Service Management @
2014 -2016 Service Desk Manager @
2011 -2014 Service Desk Supervisor @
2010 -2011 Desktop Analyst II @
2007 -2010 Senior Service Desk Analyst @
1999 -2004 Oracle DBA @
1999 -2004 Database Administrator and PC Specialist @
Michael Hagstrom Education
Columbia College of Chicago
B.A (Music Business)
1997-2002
Michael Hagstrom Skills
Team Productivity
Problem Solving
Data Literacy
Microsoft Certified Technology
Microsoft Products
Collaborative Problem Solving
IT Service Management
Career Development Coaching
Active Directory
Microsoft Exchange
Management
Troubleshooting
Incident Management
IT Management
System Administration
Technical Support
Asset Managment
IT Operations
ITIL
VPN
TCP/IP
Software Installation
Vendor Management
Mobile Devices
Project Management
Operating Systems
Exchange 2010/2007/2003
SharePoint
Windows Server
Servers
Mac OS X
Windows
Microsoft Office
Office 365
Customer Service
Coaching Staff
Team Leadership
Team Management
Leadership
Service Desk Management
Hardware
Mentoring Of Staff
Polycom Video Conferencing
ServiceNow
Microsoft Azure
Help Desk Implementation
Windows 7
Help Desk Support
CRM
Enterprise Software
Disaster Recovery
Visio
VMware
SQL
Citrix
HTML
Virtualization
XP
OS X
Technical Environments
ITIL v3 Foundations...
Lync
Agile Methodologies
Team-oriented
Team Building
Customer Relationship Management Crm
PLSQL
Sales
Team Oriented
ITIL v3 Foundations Certified
Customer Relationship Management
Michael Hagstrom Summary
Michael Hagstrom, based in San Francisco, CA, US, is currently a Senior Service Desk Manager at TenisiTech. Michael Hagstrom brings experience from previous roles at TenisiTech, Cars.com, Classified Ventures, LLC and Classified Ventures. Michael Hagstrom holds a 1997 - 2002 B.A in Music Business @ Columbia College of Chicago. With a robust skill set that includes Team Productivity, Problem Solving, Data Literacy, Microsoft Certified Technology, Microsoft Products and more. Michael Hagstrom has 2 emails and 1 mobile phone numbers on RocketReach.
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