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Michael Hagstrom Location
San Francisco, CA, US
Michael Hagstrom Work
Director of Service Management @ (April 2022 - Present)
Director Service Management @ (April 2022 - Present)
Senior Manager, IT Customer Success @ Prologis (August 2016 - September 2022)
Service Desk Manager @ (March 2014 - July 2016)
Service Desk Supervisor @ (September 2011 - February 2014)
Desktop Analyst II @ (May 2010 - September 2011)
Senior Service Desk Analyst @ (May 2007 - May 2010)
Service Desk Analyst @ University of Chicago (January 2007 - May 2010)
Construction Manager and Sales Consultant @ Systems Paving (April 2004 - December 2006)
Oracle DBA @ (June 1999 - April 2004)
Database Administrator and PC Specialist @ (June 1999 - April 2004)
Michael Hagstrom Education
Columbia College of Chicago
B.A (Music Business)
1997-2002
Michael Hagstrom Skills
Team Productivity
Problem Solving
Data Literacy
Microsoft Certified Technology
Microsoft Products
Collaborative Problem Solving
IT Service Management
Career Development Coaching
Active Directory
Microsoft Exchange
Management
Troubleshooting
Incident Management
IT Management
System Administration
Technical Support
Asset Managment
IT Operations
ITIL
VPN
TCP/IP
Software Installation
Vendor Management
Mobile Devices
Project Management
Operating Systems
Exchange 2010/2007/2003
SharePoint
Windows Server
Servers
Mac OS X
Windows
Microsoft Office
Office 365
Customer Service
Coaching Staff
Team Leadership
Team Management
Leadership
Service Desk Management
Hardware
Mentoring Of Staff
Polycom Video Conferencing
ServiceNow
Microsoft Azure
Help Desk Implementation
Windows 7
Help Desk Support
CRM
Enterprise Software
Disaster Recovery
Visio
VMware
SQL
Citrix
HTML
Virtualization
XP
OS X
Technical Environments
ITIL v3 Foundations...
Lync
Agile Methodologies
Team-oriented
Team Building
Customer Relationship Management Crm
PLSQL
Sales
Team Oriented
ITIL v3 Foundations Certified
Customer Relationship Management
Michael Hagstrom Summary
Michael Hagstrom, based in San Francisco, CA, US, is currently a Director of Service Management at TenisiTech. Michael Hagstrom brings experience from previous roles at TenisiTech, Prologis, Cars.com and Classified Ventures, LLC. Michael Hagstrom holds a 1997 - 2002 B.A in Music Business @ Columbia College of Chicago. With a robust skill set that includes Team Productivity, Problem Solving, Data Literacy, Microsoft Certified Technology, Microsoft Products and more. Michael Hagstrom has 2 emails and 2 mobile phone numbers on RocketReach.
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