Michael Griggs Email & Phone Number
Vice President, Professional Services @ NewStore, Inc.
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Michael Griggs Location
- Boston, MA, US
Michael Griggs Work
- Vice President, Professional Services @ (October 2025 - Present)
- Board of Directors and COO @ David's Promise (September 2019 - Present)
- Member Board Of Directors @ Lewis Latimer Society & Museum (January 2017 - Present)
- Vice President, Client Services and Support @ (January 2024 - May 2025)
- Vice President Customer Experience and Delivery @ (January 2019 - December 2023)
- Director of Client Services @ (January 2016 - December 2018)
- Principal, Customer Delivery and Success @ (June 2012 - March 2016)
- Implementation Program Manager @ (January 2011 - January 2012)
- Account Executive @ (August 2010 - December 2011)
- Technical Consultant @ (December 2009 - August 2010)
- Account Executive @ (January 2008 - December 2009)
- Financial Marketing Executive @ (April 2007 - August 2007)
Michael Griggs Education
- Bentley University
Bachelors of Science (Marketing)
- Southern New Hampshire University
Masters of Science (Project and Operations Management)
- Bentley University
Bachelor of Science - BS (Marketing)
Michael Griggs Skills
- Presentation Skills
- Operations
- Coaching
- Business Insights
- Profit & Loss Management
- Customer Retention
- Artificial Intelligence (AI)
- Machine Learning
- Customer Support
- Customer Engagement
- Customer Acquisition
- Customer Service Management
- Customer Satisfaction
- Customer Success
- Service Delivery
- Project Implementation
- Client Services
- Account Management
- Customer Relations
- Quality Assurance
- Scrum
- Agile Project Management
- Business Development
- Customer Service
- Project Management
- Financial Services
- SDLC
- Process Improvement
- Strategy
- Business Analysis
- Management
- Leadership
- Analysis
- Outsourcing
- Integration
- Product Management
- SaaS
- Lead Generation
- New Business Development
- CRM
- Consulting
- Databases
- Marketing
- Team Leadership
- Agile Methodologies
- Salesforce.com
- Sales
- Microsoft Office
- Program Management
- Vendor Management
- Enterprise Software
- Business Process Improvement
- Customer Relationship Management (CRM)
- Software as a Service (SaaS)
- Planning
- Telecom
- Software
- Integration Planning
- Analytical Skill
- Services
- Customer Relationship Management Crm
- Software as a Service Saas
- Customer Relationship Management
- Software as a Service
Michael Griggs Summary
- Michael Griggs, based in Boston, MA, US, is currently a Vice President, Professional Services at NewStore. Michael Griggs brings experience from previous roles at David's Promise, Lewis Latimer Society & Museum, Advisor360° and Mastercard Data & Services. Michael Griggs holds a Bachelors of Science in Marketing @ Bentley University. With a robust skill set that includes Presentation Skills, Operations, Coaching, Business Insights, Profit & Loss Management and more. Michael Griggs has 4 emails and 1 mobile phone numbers on RocketReach.
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