2016 -
now Service Manager Consumer Health Services @
2018 -
now Product Manager @
2015 -
2016 Operations Officer- Aged Care and Carer @
2010 -
2014 Team Leader @ Sensis
2009 -
2010 Team Leader @ I C Frith & Associates
2004 -
2009 Acting Team Leader and Floor Coach @
2001 -
2004 Store Manager @ Video Ezy - Australia
Michael Grieve Education
TAFE
Certificate 2 retail
2001
-
2002
Armidale High School
High School Certificate
Michael Grieve Skills
People Management
Negotiation
Conflict Resolution
Coaching Staff
Interviewing
Performance Management
Training & Development
Mentoring
Recruitment/Retention
Change Leadership
Cross-functional Team Leadership
Team Building
Time Management
Organizational Effectiveness
Financial Management
Cost Control
Customer Focus
Customer Experience
Customer Service
Customer Relations
Data Entry
EEO
Fire Safety
Call Center
Phone Skills
Microsoft Office
One-on-one Training
Leadership Development
Incentive Programs
Behavioral Interviewing
Competency Based Interviewing
Management
Call Centers
Team Leadership
Business Process Improvement
Change Management
Training
Interviews
Employee Training
Team Management
Patience
Sales Operations
Customer Retention
Budgets
Training Delivery
Stakeholder Management
Integration
CRM
Contact Centers
Employee Engagement
Training and Development
Cross Functional Team Leadership
Leadership
Microsoft Excel
Research
One on One Training
Marketing
Strategy
Business Analysis
Strategic Planning
Michael Grieve Summary
Michael Grieve, based in Sydney, NSW, AU, is currently a Service Manager Consumer Health Services at Healthdirect Australia. Michael Grieve brings experience from previous roles at Healthdirect Australia, Sensis and I C Frith & Associates. Michael Grieve holds a 2001 - 2002 Certificate 2 retail @ TAFE. With a robust skill set that includes People Management, Negotiation, Conflict Resolution, Coaching Staff, Interviewing and more. Michael Grieve has 2 emails on RocketReach.
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