Michael Greenlee Email & Phone Number
VP, Services and Delivery
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Michael Greenlee Location
- Toronto, ON, CA
Michael Greenlee Work
- VP, Services and Delivery @ (Airline Technology Company) (July 2022 - Present)
- Director, Post-Sales Operations (Post-Acquisition Integration) @ (June 2021 - July 2022)
- VP, Technical Sales and Post-Sales Operations @ (July 2020 - June 2021)
- Managing Director (General Manager), Contact Center Solutions @ (March 2020 - July 2020)
- Director, Professional Services, Cloud Contact Center Consulting @ (June 2017 - March 2020)
- Principal, Product Division, Unified Communications @ (July 2016 - June 2017)
- Manager, Service Delivery, Unified Communications @ (December 2014 - July 2016)
- Lead Architect, Unified Communications @ (November 2011 - December 2014)
- Senior Consultant @ (June 2011 - November 2011)
- Consultant @ (April 2008 - June 2011)
- International Consultant @ (April 2006 - April 2008)
Michael Greenlee Education
- Ontario Institute for Studies in Education of the University of Toronto
Certificate Program (Adult Learning and Development)
2017-2018 - Bard College at Simon's Rock
B.A. (Music)
Michael Greenlee Skills
- Unified Communications
- OCS
- Lync
- UCMA
- VoIP
- SIP
- IVR
- ACD
- .NET
- C#
- ASP.NET
- ASP.NET MVC
- WPF
- WCF
- Silverlight
- SQL Server
- Oracle
- TFS
- Multithreading
- Parallel Programming
- User Interface Design
- Client Relationship Building
- New Business Development
- Lync Server 2010
- Lync Server 2013
- Microsoft SQL Server
- Strategy
- Microsoft Excel
- Sales
- Customer Service
- Project Management
- Net
- Leadership
- Presentation Skills
- Public Speaking
- Employee Learning and Development
- Theory of Constraints
- Contact Center Design
- Evidence Based Management
- Technology Marketing
- Twilio
- Agile Methodologies
- Team Leadership
- Sales Engineering
- Presentation Coaching
- Leadership Development
- Product Management
- Go to Market Strategy
- Business Strategy
- Coaching
- Conflict Resolution
- Contact Center Strategy
- Cloud Computing
- Skype
- Amazon Web Services Aws
- Amazon Web Services
Michael Greenlee Summary
- Michael Greenlee, based in Toronto, ON, CA, is currently a VP, Services and Delivery at (Airline Technology Company). Michael Greenlee brings experience from previous roles at Autodesk, Upchain and Perficient. Michael Greenlee holds a 2017 - 2018 Certificate Program in Adult Learning and Development @ Ontario Institute for Studies in Education of the University of Toronto. With a robust skill set that includes Unified Communications, OCS, Lync, UCMA, VoIP and more.
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