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Michael Graves Location
Wylie, TX, US
Michael Graves Work
IT Support Technician @ (March 2024 - Present)
Service Manager @ (January 2021 - September 2023)
IT Engineer @ (March 2018 - January 2021)
Program Manager I. T. and Network Services @ (October 1999 - September 2017)
Technician @ Office Equipment Unlimited (January 1993 - October 1999)
Michael Graves Education
Collin College
CCNA Exploration Courses 1 - 4
2011-2012
Michael Graves Skills
Account Management
Business Process Improvement
Computer Hardware
Computer Hardware Troubleshooting
Customer Interaction
Customer Service
Customer Service Management
Customer Support
Desktop Computers
Desktop Support
Help Desk Support
IT Hardware Support
Information Technology
Laptops
Leadership
Management
Microsoft Office
Microsoft Products
Network Administration
Network Technology
Networking
Office 365
Outlook
Peripherals
Phone Manner
Process Improvement
Product Marketing
Program Management
Project Management
Remote Troubleshooting
Remote User Support
Server Administration
Service Delivery
Service Desk
Software Installation
Support Documentation
Support Services
System Administration
Team Leadership
Technical Support
Testing
Ticketing Systems
Troubleshooting
Windows
Windows 7
Windows Server
Wireless
Wireless Technologies
Written Communication
XP
Michael Graves Summary
Michael Graves, based in Wylie, TX, US, is currently a IT Support Technician at NCC DATA. Michael Graves brings experience from previous roles at Viyu Network Solutions, Navigation Solutions and Office Equipment Unlimited. Michael Graves holds a 2011 - 2012 CCNA Exploration Courses 1 - 4 @ Collin College. With a robust skill set that includes Account Management, Business Process Improvement, Computer Hardware, Computer Hardware Troubleshooting, Customer Interaction and more. Michael Graves has 1 emails and 2 mobile phone numbers on RocketReach.
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