Michael Graff Email & Phone Number
Senior Manager, Call Center Reporting and Analytics @ CVS Health
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Michael Graff Location
- Richland City, IN, US
Michael Graff Work
- Senior Manager, Call Center Reporting and Analytics @ (February 2023 - Present)
- Mgr. Store Operations @ (August 2021 - February 2023)
- Principal Technology - Security @ (February 2021 - November 2021)
- Associate Director - Workforce Management @ (August 2007 - February 2021)
Michael Graff Education
- Indiana University East
Mathematics
2013-2016
Michael Graff Skills
- Analysis
- Analytical Skills
- Analytics
- Automation
- Avaya
- Budget Process
- Business Analytics
- Business Intelligence (BI)
- Business Process
- Business Process Improvement
- CRM
- Call
- Change Management
- Compensation
- Contact Center Management
- Contact Centers
- Contract Negotiation
- Customer Experience
- DAX
- Data Analysis
- Data Analytics
- Data Management
- Data Visualization
- Database
- Fore
- Forecasting
- IEX
- Leadership
- Management
- Microsoft Power BI
- Outsourcing
- People Analytics
- Performance Management
- Project Planning
- Python (Programming Language)
- Risk Analysis
- SQL
- Six
- Staf
- Strategy
- Tableau
- Team Leadership
- Team Management
- Telecommunications
- Teradata Data Warehouse
- Vendor Management
- Vis
- Workfo
- Workforce Management
- workforce
- Database
- Avaya
- Solution Selling
- Product Marketing
- Sales Process
- B2B
- Retail
- Quotas
- Account Management
- Sales
- Cold Calling
- Customer Retention
- Smartphones
- Sales Operations
- Customer Satisfaction
- 4G
- Direct Sales
- Mobile Broadband
- Managed Services
- Mobile Communications
- M2M
- Product Management
- Indirect Channel Sales
- LTE
- Mobile Technology
- Wireless Broadband
- Wireless
- Cellular Communications
- Mobile Devices
- Sales Presentations
- Exceeding Quotas
- Retail Sales
- New Home Sales
Michael Graff Summary
- Michael Graff, based in Richland City, IN, US, is currently a Senior Manager, Call Center Reporting and Analytics at CVS Health. Michael Graff brings experience from previous roles at CVS Health and AT&T. Michael Graff holds a 2013 - 2016 Mathematics @ Indiana University East. With a robust skill set that includes Analysis, Analytical Skills, Analytics, Automation, Avaya and more. Michael Graff has 1 emails and 2 mobile phone numbers on RocketReach.
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