Michael Graff Email & Phone Number
Senior Manager, Call Center Reporting and Analytics @ CVS Health
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Michael Graff Location
- Richland City, IN, US
Michael Graff Work
- 2023 -now Senior Manager, Call Center Reporting and Analytics @
- 2021 -2023 Mgr. Store Operations @
- 2021 -2021 Principal Technology - Security @
- 2007 -2021 Associate Director - Workforce Management @
Michael Graff Education
- Indiana University East
(Mathematics)
2013-2016
Michael Graff Skills
- Workfo
- workforce
- IEX
- Vis
- SQL
- Database
- Call
- Avaya
- Fore
- Staf
- Six
- Customer Experience
- Management
- Outsourcing
- Telecommunications
- Vendor Management
- Team Leadership
- Team Management
- Analysis
- Leadership
- Business Process Improvement
- Change Management
- Performance Management
- Project Planning
- CRM
- Solution Selling
- Product Marketing
- Sales Process
- B2B
- Retail
- Quotas
- Account Management
- Sales
- Cold Calling
- Customer Retention
- Smartphones
- Sales Operations
- Customer Satisfaction
- 4G
- Direct Sales
- Mobile Broadband
- Managed Services
- Mobile Communications
- M2M
- Product Management
- Indirect Channel Sales
- LTE
- Mobile Technology
- Wireless Broadband
- Wireless
- Cellular Communications
- Mobile Devices
- Sales Presentations
- Exceeding Quotas
- Retail Sales
- New Home Sales
Michael Graff Summary
- Michael Graff, based in Richland City, IN, US, is currently a Senior Manager, Call Center Reporting and Analytics at CVS Health. Michael Graff brings experience from previous roles at CVS Health and AT&T. Michael Graff holds a 2013 - 2016 Indiana University East. With a robust skill set that includes Workfo, workforce, IEX, Vis, SQL and more. Michael Graff has 1 emails and 2 mobile phone numbers on RocketReach.
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