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Michael Gozon Location
Valenzuela, NCR, PH
Michael Gozon Work
2024 -now Offshore Operations Manager @
2021 -2024 Operations Manager @
2013 -2024 Operations Manager @
2006 -2021 Team Manager @ Trec Global, Inc.
2006 -2006 Customer Service Rep @ Advanced Contact Solutions, Inc.
2000 -2001 Customer Service Associate @
Michael Gozon Education
University of the East
Bachelor of Science (BS) (Business Administration, Marketing)
1998-2002
Michael Gozon Skills
Attendance Management
Customer Service
Management
Customer Satisfaction
Customer Support
Performance Management
Training
Workforce Management
Team Management
Team Leadership
Call Center
Inbound Marketing
Customer Experience
Contact Centers
Technical Support
Business Development
Outsourcing
BPO
Quality Assurance
Outsourcing Management
Process Improvement
Service Delivery
Call Centers
Change Management
Operations Management
CRM
Customer Retention
Vendor Management
Account Management
Michael Gozon Summary
Michael Gozon, based in Valenzuela, NCR, PH, is currently a Offshore Operations Manager at 888VoIP. Michael Gozon brings experience from previous roles at Crossfuze, TREC Australia, Trec Global, Inc. and Advanced Contact Solutions, Inc.. Michael Gozon holds a 1998 - 2002 Bachelor of Science (BS) in Business Administration, Marketing @ University of the East. With a robust skill set that includes Attendance Management, Customer Service, Management, Customer Satisfaction, Customer Support and more. Michael Gozon has 2 emails on RocketReach.
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