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Michael Godwin Location
Brent, Alabama, United States
Michael Godwin Work
ServiceNow Administrator and Developer - IT Service Management @ (January 2018 - Present)
IT Endpoint Hardware Standards and Exceptions Manager - Global Support Services @ (January 2018 - March 2026)
Information Technology Service Delivery Manager @ (March 2021 - January 2026)
Hardware Asset Manager - Global Support Services @ (January 2018 - August 2021)
ServiceNow Administrator - IT Service Management @ (January 2016 - December 2017)
Senior IT Operations Lead and ServiceNow Administrator @ (January 2001 - December 2017)
IT Operations Lead @ (January 1990 - December 2000)
Michael Godwin Education
Auburn University
Bachelor of Applied Science (B.A.Sc.) (Applied Mathematics)
1985-1988
Jefferson Davis State Community College - Brewton, Alabama
Associate of Science (A.S.) (Pre-Engineering)
1981-1983
Michael Godwin Skills
Database Design
IT Management
IT Operations
IT Service Management
Operating Budgets
Capital Budgeting
IT Hardware Support
IT Management Software
Help Desk Support
Management
Network Administration
Windows Server
Windows 7
Technical Support
Windows XP
Disaster Recovery
Computer Hardware
Server Administration
Service Desk
Databases
Systems Analysis
Hardware
Laptops
Project Management
Project Planning
Microsoft Office
System Administration
Troubleshooting
Team Leadership
Integration
Information Technology
Infrastructure
Networking
Windows
Leadership
Team Building
IT Operations Management
Team Management
Customer Service Management
Program Management
Cross Functional Team Leadership
Hardware Asset Management
Endpoint Asset Management
IT Leadership
Customer Service
ServiceNow
Business Process Improvement
IT Service Delivery
Continuous Improvement
Service Level Agreements Sla
IT Asset Management
Service Level Agreements
Michael Godwin Summary
Michael Godwin, based in Brent, Alabama, United States, is currently a ServiceNow Administrator and Developer - IT Service Management at Jacobs. Michael Godwin brings experience from previous roles at Jacobs and CH2M. Michael Godwin holds a 1985 - 1988 Bachelor of Applied Science (B.A.Sc.) in Applied Mathematics @ Auburn University. With a robust skill set that includes Database Design, IT Management, IT Operations, IT Service Management, Operating Budgets and more. Michael Godwin has 2 emails and 3 mobile phone numbers on RocketReach.
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