Michael Giorgio Email & Phone Number
Vice President - Customer Support, Mobile Services, Operations Enablement and Transformation @ LifeLabs Medical Laboratory Services
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Michael Giorgio Location
- Toronto, ON, CA
Michael Giorgio Work
- 2022 -now Vice President - Customer Support, Mobile Services, Operations Enablement and Transformation @
- 2017 -2022 Director, Technology Operations | Customer Experience @
- 2015 -2017 Director and Vice President, Strategy, Enablement and Communications | People and Culture (HR) @
- 2013 -2015 Director, Customer Base Management | TELUS Customer Solutions (Marketing) @
- 2011 -2013 Director, Contact Centre Readiness | Customer Experience @
- 2009 -2011 Manager, Pricing and Product Marketing | TELUS Customer Solutions @
- 2006 -2009 Manager, Strategic Planning and Execution | Client Operations @
- 2004 -2006 Project Manager, Strategic Planning and Execution | Client Operations @
- 2003 -2004 Leadership Development Program @
- 2001 -2002 Market Intelligence Analyst and Community Affairs Coordinator @
- 2000 -2001 Marketing Assistant @
Michael Giorgio Education
- University of Toronto - Rotman School of Management
Managers Business School | In-residence Course (Strategic Management)
2008-2008 - University of Toronto Scarborough
BBA (Management and Economics Co-operative Specialist ~ Marketing Stream)
1999-2003
Michael Giorgio Skills
- Leadership
- Project Management
- Team Leadership
- Telecommunications
- Customer Experience
- Strategy
- Marketing
- Cross-functional Team Leadership
- Change Management
- Wireless
- Process Improvement
- Business Analysis
- Customer Retention
- Marketing Strategy
- Leadership Development
- Pricing Strategy
- Customer Experience Transformation
- People Development
- PMO
- Relationship Management
- Knowledge Management
- Loyalty Programs
- Career Development
- Mentoring
- Loyalty Marketing
- Business Readiness
- Program Development
- Capital Projects
- Performance Improvement
- Guest Lecturing
- Large Team
- Business Process Improvement
- Wireless Technologies
- Program Management
- Cross Functional Team Leadership
- Executive Management
- People Management
- Thought Leadership
- Call Center Systems
- Data Analysis
- Business Process Re Engineering
- Vendor Management
- Team Management
- Strategic Planning
- IT Operations
- Business Case
- Contract Negotiation
- Process Optimization
Michael Giorgio Summary
- Michael Giorgio, based in Toronto, ON, CA, is currently a Vice President - Customer Support, Mobile Services, Operations Enablement and Transformation at LifeLabs Medical Laboratory Services. Michael Giorgio brings experience from previous roles at TELUS. Michael Giorgio holds a 2008 - 2008 Managers Business School | In-residence Course in Strategic Management @ University of Toronto - Rotman School of Management. With a robust skill set that includes Leadership, Project Management, Team Leadership, Telecommunications, Customer Experience and more. Michael Giorgio has 1 emails on RocketReach.
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