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Michael Garity Location
Atlanta, GA, US
Michael Garity Work
Sr Delivery Manager, Managed Services @ (November 2021 - Present)
Sr Manager, IT Service Delivery @ (January 2020 - November 2021)
Global Manager IT Support Services @ (September 2011 - January 2020)
Help Desk Manager @ (August 2010 - September 2011)
Technical Support Manager @ (July 2006 - August 2010)
Help Desk Adminstrator @ (July 2002 - July 2006)
Michael Garity Education
Towson University
Bachelor of Science (BS)
College of Southern Maryland
Associate of Arts (A.A.)
Michael Garity Skills
Process Improvement
Troubleshooting
Account Management
Telecommunications
Active Directory
Microsoft Office
Visio
Windows Server
Data Center
Management
Project Management
New Business Development
Customer Service
Analytical Skills
Microsoft Licensing
Help Desk Implementation
BMC Remedy
Lan Wan
Service Level Agreements Sla
First Aid
Mobile Strategy
Standard Operating Procedure Sop
Microsoft Project
Microsoft Word
Service Desk Management
ITIL Process Implementation
Salesforce.com
Apple Software
Employee Training
Front Line Leadership
Microsoft Exchange
Technical Support
IT Outsourcing
Cpr
Software Licensing
A +
Mobility Management
Sysaid
Audio Visual Support
Microsoft Excel
Business Development
ITSM
SQL
Service Delivery Management
Information Technology
ITIL Certified
Networking
Vendor Management
Strategic Planning
Budgeting
Change Management
Enterprise Software
Customer Support
Customer Service Operations
Service Level Agreements
Standard Operating Procedure
Michael Garity Summary
Michael Garity, based in Atlanta, GA, US, is currently a Sr Delivery Manager, Managed Services at ivision. Michael Garity brings experience from previous roles at Parallel, Superior Essex, Brand Energy & Infrastructure Services, Inc. and Grizzard Communications Group. Michael Garity holds a Bachelor of Science (BS) @ Towson University. With a robust skill set that includes Process Improvement, Troubleshooting, Account Management, Telecommunications, Active Directory and more. Michael Garity has 2 emails and 2 mobile phone numbers on RocketReach.
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