Michael Gambier Email
Customer Service and Complaints Manager
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Michael Gambier Location
- Romford, GB
Michael Gambier Work
- 2015 -now Customer Service and Complaints Manager @ Advanced Payment Solutions
- 2015 -2015 Customer Service Operations Manager @
- 2013 -2015 Customer Experience Team Manager @ Savings Direct / Allied Irish Bank
- 2012 -2013 Quality Control Team Manager @ Savings Direct / Allied Irish Bank
- 2006 -2012 Team Leader and Manager @ Halifax / Lloyds Banking Group
- 2000 -2006 Call Centre Manager @ Westex Ltd
Michael Gambier Skills
- Operations Management
- Team Management
- Change Management
- Call Centers
- Risk Management
- Stakeholder Management
- Business Analysis
- Negotiation
- Credit
- Retail Banking
- Performance Management
- Data Analysis
- Customer Service
- Financial Risk
- Business Development
- Process Improvement
- Relationship Management
- Credit Risk
- Team Building
- Leadership
- Payment Solutions
- People Management
- Root Cause Analysis
- Team Leadership
- Solutions
- Management
- Call Center Development
- Security
Michael Gambier Summary
- Michael Gambier, based in Romford, GB, is currently a Customer Service and Complaints Manager at Advanced Payment Solutions. Michael Gambier brings experience from previous roles at Arcus FM, Savings Direct / Allied Irish Bank and Halifax / Lloyds Banking Group. With a robust skill set that includes Operations Management, Team Management, Change Management, Call Centers, Risk Management and more.
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